Fred Walter BONGOUT
Delray Beach,Florida
Summary
Possibility of growth Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Associate
WAWA
10.2023 - Current
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
VICE CHIEF OF INFRASTRUCTURE DEPARTMENT
National Telecom S.A (NATCOM)
09.2015 - 06.2023
- Provided professional services and support in a dynamic work environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
Education
BACHELOR'S DEGREE IN CIVIL ENGINEERING -
Universite Ruben Leconte
Ville de Port-au-Prince, HaitiSkills
- Dynamism
- Sense of communication
- Capacity : Adaptation & Analysis
- Customer Support
Certification
- Bachelor's degree in Civil Engineering
- CREOLE Native
- ENGLISH Intermediate
- FRENCH Advanced
Timeline
Customer Service Associate
WAWA
10.2023 - Current
VICE CHIEF OF INFRASTRUCTURE DEPARTMENT
National Telecom S.A (NATCOM)
09.2015 - 06.2023
BACHELOR'S DEGREE IN CIVIL ENGINEERING -
Universite Ruben Leconte
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