Fredy Barrios
Anaheim,CA
Summary
Passionate university student with a strong background in customer service and computer technology. Skilled in effective communication with diverse individuals and providing exceptional service. Fluent in English and Spanish, enabling seamless interactions with a wide range of clients. Eager to leverage bilingual abilities and technical expertise to contribute to the success of a dynamic organization.
Overview
5
5
years of professional experience
Work History
Packing, Shipping, and Receiving Assembler
MeriCal
06.2022 - 09.2022
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Expedited order processing time through effective organization and prioritization of tasks.
- Reduced shipping errors by meticulously verifying package contents and ensuring accurate labeling.
- Ensured safe working conditions by adhering to company policies and promptly addressing potential hazards.
Granite Polisher
Arthur’s Granite
06.2021 - 02.2022
- Developed and implemented effective workflow processes, optimizing time management for multiple projects.
- Contributed to company growth by consistently delivering exceptional results on all assigned tasks.
- Reduced project completion times by efficiently managing equipment for optimal productivity.
- Provided training for new employees on proper use of machines and polishing techniques, improving overall team performance.
Call center
Intex corp
05.2021 - 07.2021
- Managed high-volume call center operations, ensuring timely responses to all inquiries and maintaining service quality standards.
- Streamlined call center operations for improved team performance and increased customer satisfaction levels.
- Reduced customer complaints with thorough analysis of call center data, identifying trends and making recommendations for improvements.
- Managed high-volume call center operations, ensuring timely assistance to consumers.
Cashier
Lowes Home Improvment
08.2020 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Librarian assistant
Cypress College Library
02.2018 - 04.2020
- Supported librarians in maintaining an organized, up-to-date collection through meticulous cataloging and shelving tasks.
- Developed subject expertise on selected topics to better assist patrons with specialized research needs.
- Contributed to a welcoming library environment by promptly addressing patron inquiries and concerns.
- Streamlined circulation processes by expertly managing check-in and check-out procedures for various materials.
Education
Bachelor In Theology - Bible Studies
Unadeca
Alajuela, Costa RicaNone - Civil Engineering
Cypress College
Cypress04.2020
Highschool diploma -
Alta vista public charter
Moreno Valley01.2016
Skills
- Advanced Excel Proficiency
- Software Competency
- Skilled in Microsoft Office Applications
- Strong Verbal Communication
- Service-Oriented Communication
- Efficient Knowledge Acquisition
Timeline
Packing, Shipping, and Receiving Assembler
MeriCal
06.2022 - 09.2022
Granite Polisher
Arthur’s Granite
06.2021 - 02.2022
Call center
Intex corp
05.2021 - 07.2021
Cashier
Lowes Home Improvment
08.2020 - 11.2020
Librarian assistant
Cypress College Library
02.2018 - 04.2020
Highschool diploma -
Alta vista public charter
Bachelor In Theology - Bible Studies
Unadeca
None - Civil Engineering
Cypress College
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