FREDY VARGAS
Electronic Engineer
BAYSHORE,NY.
Summary
Electronic Engineer with 6+ years of experience in networking, IT support, and electronics. Skilled in configuring and troubleshooting network devices, managing IPv4/IPv6, VLANs, DNS, and network security. Strong background in Cisco routing, switching, and network security, along with experience in Helpdesk support, PLCs, and electronic programming. Known for problem-solving, teamwork, and adaptability. Currently pursuing CCNA certification to enhance expertise in advanced network administration. Recognized for reliability, effective communication, and results-driven approach.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
IT Network Technical Support
HTx Services
03.2023 - Current
- With comprehensive knowledge of networking, help desk support, and system troubleshooting, I am prepared to excel in remote network engineering role or position at Cisco, leveraging my expertise to deliver reliable and innovative solutions.
- Extensive Banking IT Support: Supported Citibank, Capital One, and Wells Fargo across 200+ branches in Long Island, Queens, Brooklyn, Manhattan, and surrounding regions. Installed, maintained, and optimized 80+ ATMs, teller systems, and network infrastructures, ensuring seamless operations and meeting service level agreements.
- Help Desk and Technical Support: Provided front-line support for network and system issues, assisting staff with troubleshooting application, printer, and driver problems. Resolved 2–3 printer issues weekly per branch, covering up to 8 devices per location. Communicated solutions clearly to non-technical users, minimizing disruptions.
- Network and Device Management: Addressed and resolved recurring workstation outages (3–5 downed stations per branch weekly) across branches with 15–20 workstations each. Optimized performance through proactive maintenance and troubleshooting of routers, switches, and network configurations.
- Branch Infrastructure Overhauls: Relocated and installed devices (phones, printers, ATMs, and computers) during branch remodels. Ran new cabling, built network racks, optimized switches/routers, and configured banker applications on Windows platforms.
- System Administration and Diagnostics: Resolved server and workstation issues, installed application updates, optimized performance, and conducted network diagnostics (e.g., branch-to-branch pings). Addressed Move-Add-Change requests via tools like Remedy, consistently reducing ticket volumes by 10–20% weekly.
- Proactive Maintenance and Upgrades: Supported financial centers through preventative maintenance, installations, repairs, and upgrades. Ensured operational continuity by addressing connectivity issues and resolving incidents promptly.
- Collaboration and Team Integration: Built strong relationships with internal teams and external customers. Partnered with help desks and technical teams to translate technical complexities into actionable solutions, improving workflows and reducing downtime.
- Administrative and Operational Expertise: Prepared maintenance and expense reports, managed equipment inventory, and documented work orders. Ensured compliance with safety standards and demonstrated flexibility for travel and overtime.
PROGRAMMER TECHNICIAN
CANTEEN, UNITED STATES
04.2022 - 02.2023
- Network Configuration and Troubleshooting: Added devices to the network and resolved communication issues between machines and the network. Linked systems to company data centers to synchronize charges and facilitate real-time data exchange.
- Field Deployment and Setup: Oversaw the setup of 5+ machines daily, ensuring proper system integration with company networks. Installed and updated 5–7 machines per day, optimizing functionality to meet operational requirements.
- Technical Maintenance and Support: Diagnosed and resolved hardware, software, and network issues. Repaired 4–6 vending machines daily across Long Island, Brooklyn, Queens, and Manhattan, minimizing downtime and ensuring consistent performance.
- Payment System Integration: Linked machine collection systems to Linux-based computers for seamless bill, coin, and card processing. Configured system parameters for accurate transactions and real-time data recording.
- System Updates and Unification: Adapted machines to work with new devices and performed updates to standardize systems across the network. Ensured seamless compatibility with existing infrastructure.
- Keypad Programming and Product Configuration: Programmed input from keypads to enable accurate product selection, pricing, and inventory tracking. Customized configurations to align with operational and customer needs.
- Programming Proficiency: Applied LabVIEW for machine programming and leveraged foundational knowledge of Linux systems to ensure smooth operations and problem-solving.
- This role demonstrated expertise in system integration, network configuration, and machine programming, with a focus on optimizing functionality and ensuring seamless communication between field systems and centralized data centers.
NETWORK ENGINEER
SMART BUSINESS AND HOME
10.2021 - 04.2022
- Home Automation Projects: Automated 3–5 homes monthly, adapting to new or existing structures. Larger projects involving lighting, AC, cameras, networks, and sound systems spanned 2–3 weeks, particularly in high-end locations like the Hamptons, Sag Harbor, Manhattan, and across Long Island.
- Device Deployment and Configuration: Installed and programmed IP and analog security cameras (IC Real Time, Hikvision, Dahua Technology), SONOS devices, LUTRON systems, and EERO systems. Integrated them with SAVANT applications to deliver seamless and personalized smart home experiences
- Network Setup and Optimization: Designed and implemented home network systems, configuring access points, routers, and switches. Ensured robust IPv4/IPv6 address routing, subnetting, and secure connectivity for optimized performance.
- System Efficiency Enhancements: Improved home internet networks by centralizing systems in data centers and implementing secure subnetting with advanced addressing schemes.
- Infrastructure Development: Installed structured cabling, RJ45 terminals, magnetic sensors, and other foundational elements for reliable and scalable smart home networks.
- Advanced Network Configuration: Configured and managed TCP/IP networks on routers, switches, NVRs, and Wi-Fi devices to maintain reliable communication and superior performance.
- Programming and Machine Learning Applications: Utilized tools like LabVIEW, Cisco Packet Tracer, Python, and Java for programming, troubleshooting, and enhancing system intelligence. Developed machine learning projects to advance system functionality and improve operational outcomes.
- Client-Centric Approach: Delivered customized solutions aligned with client needs, ensuring high satisfaction and long-term reliability in home automation and networking systems.
- Smart Home Integration and Network Specialist, Gained extensive experience in network design, device integration, and system optimization, establishing a strong foundation for network engineering and a passion for advanced networking technologies.
Project Engineer
Brisec Security Smart
01.2019 - 04.2021
- This role provided a deep understanding of smart home systems, from initial sales and consultation to installation and programming. It also solidified expertise in network design, device integration, and troubleshooting, laying a strong foundation for roles in network engineering and smart home technologies.
- Advised clients on selecting the best security cameras, alarms, access control systems, electrical accessories, wiring, and smart devices to meet their specific needs.
- Provided tailored solutions for smart home automation and electronic security systems, ensuring customer satisfaction and system scalability.
- Configured SONOS, LUTRON, and EERO systems, linking them to applications like SAVANT for seamless operation. Ensured proper network properties and configurations for personalized client designs.
- Designed and implemented robust home network systems, configuring access points, routers, and switches with precise IPv4/IPv6 subnetting for optimal performance and security.
- Improved internet network efficiency by centralizing systems in data centers, ensuring organized and secure infrastructure.
- Configured TCP/IP settings for switches, routers, NVRs, and Wi-Fi devices, troubleshooting and maintaining reliable connectivity.
- Installed and programmed smart devices, magnetic sensors, and RJ45 terminals, ensuring proper wiring and connections for seamless functionality.
- Ran structured cabling and configured ports to support advanced network setups.
- Developed machine learning projects using Python and Java, applying advanced programming skills to improve system intelligence.
- Utilized LabVIEW, Cisco Packet Tracer, and Python for troubleshooting, optimization, and system programming.
Education
CCNA Certfication 200-301 - Information Technology
Cisco
New York, NY 06.2024 - 04.2025
Certificate Google IT Automation with Python - Google certificate - United States - Information Technology
Coursera
New York, NY 01.2023 - 09.2023
Bachelor of Science - Electrical, Electronics And Communications Engineering
University of Envigado
Medellin, Colombia 01.2012 - 12.2018
Skills
Network troubleshooting
LAN and WAN management
Switch configuration
Router configuration
Operating system support
IP addressing
Remote support
Software installation
Wireless networking
VPN configuration
Hardware installation
Network configuration
Patch management
Server management
undefinedAccomplishments
- Orchestrated the seamless integration of sound, video, data, security, alarm, and thermostat systems into a unified platform, streamlining operations and enhancing overall functionality.
- Resolved product issue through consumer testing.
- Trained and led technical support teams of more than support specialists.
Skills
- Troubleshooting Network
- Network Configuration
- Subnetting (IPv4/IPv6)
- IP Address Management
- TCP/IP Configuration
- Routing and Switching
- Firewall Configuration
- Network Security
- Wi-Fi Optimization
- Network Monitoring
- Systems Integration
- VLAN Configuration
- Data Center Management
- Remote Device Management
- Network Protocols (TCP, UDP, ICMP)
- Device Configuration (Routers, Switches, NVRs)
- VPN Configuration
- LAN/WAN Setup
- Machine Learning for Network Optimization
- Smart Device Integration
- Automation Systems
- Network Performance Tuning
- Security Camera Network Integration
- ATM Network Management
- Network Troubleshooting Tools (Ping, Traceroute)
- Network Topology Design
- Z-Wave Integration (Smart Homes)
- Voice over IP (VoIP) Configuration
- System Diagnostics
- Firmware & Software Updates
- Help Desk Support (Network Issues)
- Cloud-Based Network Management
- Network Device Installation
- IPTV and Smart Home Network Setup
- Server Configuration & Troubleshooting
- Network Automation (Scripting)
Accomplishments
HTx Services
- Network Performance Optimization: Reduced network-related issues by 20% across branches in Long Island, Queens, and Brooklyn, improving overall network stability.
- Incident Management Improvement: Enhanced ticket system efficiency, reducing resolution times by 15%, leading to faster response times and optimized branch operations.
- System Efficiency Enhancements: Improved the performance of machines, ATMs, and workstations, ensuring faster processing times for customers and increasing operational efficiency.
- Network System Upgrades: Successfully upgraded the network infrastructure for vending machine payments across all of Long Island and Manhattan, ensuring consistent and reliable payment processing.
- Device Selection & Integration: Spearheaded the selection and integration of the most suitable devices for seamless communication between company systems and vending machines, enhancing the overall system's reliability.
- Smart Home Integration: Unified multiple smart devices (Apple, Sonos, Elan, Lutron, Control4) into a single, centralized control system, transforming both new and existing homes into fully integrated smart environments.
- Network Design & Optimization: Designed and implemented an optimized network with efficient subnetting, improving Wi-Fi coverage across 85% of homes in the Hamptons area, ensuring seamless connectivity for all smart devices.
Languages
- Spanish (Native)
- English (Fluent – Professional Proficiency)
Contact
- Phone: +1 (631) 747-7429
- Email: fredyvargas46@hotmail.com
- LinkedIn: linkedin.com/in/fredyvargascalderon
Timeline
CCNA Certfication 200-301 - Information Technology
Cisco
06.2024 - 04.2025
IT Network Technical Support
HTx Services
03.2023 - Current
Certificate Google IT Automation with Python - Google certificate - United States - Information Technology
Coursera
01.2023 - 09.2023
PROGRAMMER TECHNICIAN
CANTEEN, UNITED STATES
04.2022 - 02.2023
NETWORK ENGINEER
SMART BUSINESS AND HOME
10.2021 - 04.2022
Project Engineer
Brisec Security Smart
01.2019 - 04.2021
Bachelor of Science - Electrical, Electronics And Communications Engineering
University of Envigado
01.2012 - 12.2018
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