Hi, I’m
FREEDOM NJAWE
Houston,TX
Summary
Over 8 years of experience as a business analyst/Scrum Master with solid expertise of software development life cycle (SDLC) from gathering requirements, design, development (configuration and integration), testing, training, implementation and production support for multiple companies in agile and waterfall methodologies.
Overview
8
years of professional experience
Work History
BCFS Health And Human Services
Business Analyst II
02.2020 - Current
Job overview
- Create and manage a backlog of requirements and build out a roadmap for prioritized Projects
- Develop processes to elicit requirements gathering to ensure the accuracy and detail needed to create detailed requirements
- Research, gather and create business and technical requirements based on Project priorities
- Partner with department stakeholders to ensure optimal design and delivery of appropriate solutions
- Create documentation for applications and features to assist with Project training, system integrations and implementation
- Document requirements as Business Requirement Documents, Epics and User Stories
- Support Sprint efforts by ensuring backlog preparation/prioritization and in Sprint support for the Development Team
- Prepare use cases, gap analysis, system flows and/or process flows as needed
- Participate in all Agile ceremonies, support the Scrum Master in resolving roadblocks
- Support the Agile Team with the backlog, to decompose and estimate stories
- Answer questions from developers and partner with the business to clarify requirements
- Demonstrate completed development work or Projects to stakeholders
- Approve acceptance criteria/definition of done along with QA prior to Production release
- Monitor and assess application adoption and performance post-Production launch
- Manage application issues/defects, fixes, and enhancement
Cyracom Intl
Business Analyst
11.2017 - 02.2020
Job overview
- Work closely with Operations team members, inter-departmental teams, clients, and managerial staff
- Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement optimization strategies
- Stay up to date on latest processes and billing guidelines to identify claim editing, fee schedule, and systematic changes for implementation
- Perform requirements analysis
- Document and communicate research results
- Conduct meetings and presentations to share ideas and findings
- Effectively communicate insights and plans to cross-functional team members and management
- Gather critical information from meetings with various stakeholders and create useful reports
- Ensure solutions meet business needs and requirements
- Perform system integration and user acceptance testing
- Manage projects, develop project plans, and monitor performance
- Manage competing resources and priorities
- Prioritize initiatives based on business needs and requirements
- Monitor deliverables and ensure timely completion of projects
- Update, implement, and maintain procedures
- Serve as liaison between various stakeholders.
- Generated standard and custom reports to provide insights into business performance.
Macy's
Business Analyst Consultant
12.2015 - 11.2017
Job overview
- Surveyed clients to ascertain requirements and expectations for product.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Generated business intelligence reports to inform strategic decision-making.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Assessed business requirements to forecast annual budgetary operational costs.
Education
University of DoualaDouala, Cameroon
Bachelor of Science from Information Technology Project Management
07.2012
Skills
- Leadership and interpersonal skills to engage and motivate team members
- Knowledge of Scrum, Scaled Agile, Lean Agile, XP, Kanban and other Agile development techniques
- Strong emphasis on teamwork and close collaboration across all roles and functions
- Ability to work with vendors and stakeholders to identify project risks, constraints and dependencies
- Initiative and strong attention to detail
- Ability to understand and aggregate product knowledge, including execution to product roadmap
- Ability to synchronize with non-technical teams to deliver product releases smoothly, and managing multiple projects simultaneously
- Ability to handle conflict resolution well, facilitating discussion and alternatives of different approach
- TECHNICAL PROFICIENCIES
- Operating Systems:
- Microsoft (MS) Windows 7, MS Windows XP/2000, Unix
- Tools: MS Visio, Hewlett Packard (HP) ALM, Quality Center, JAWS, WAVE, JIRA, Selenium
- Databases: SQL Server, SQL, Oracle
- Languages: JAVA, SQL
- Applications: MS Teams 365 , SharePoint
- Insurance Collaboration
- Lotus Message
- Collaborative Relationships
Certification
Professional Scrum Master (PSMl)
SAFe
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Business Analyst II
BCFS Health And Human Services
02.2020 - Current
Business Analyst
Cyracom Intl
11.2017 - 02.2020
Business Analyst Consultant
Macy's
12.2015 - 11.2017
University of Douala
Bachelor of Science from Information Technology Project Management
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