Freeman Parsons III
New London
Summary
Dynamic IT Manager with a proven track record at Elyria Foundry, excelling in ERP implementation and network management. Adept at enhancing supplier relationships and leading teams to achieve organizational goals. Skilled in SQL administration and technical troubleshooting, driving innovation and efficiency in IT operations while ensuring compliance and robust disaster recovery strategies. Seasoned information technology manager knowledgeable about infrastructure, security and operations management. Proactive and decisive leader with several years of related experience.
Overview
29
29
years of professional experience
Work History
IT Manager
Elyria Foundry
01.2014 - Current
- Optimized supplier relationships to enhance service quality.
- Managed the installation, configuration, maintenance, and troubleshooting of network systems.
- Developed and implemented IT policies and procedures to ensure compliance with industry standards.
- Managed backup, user account and helpdesk systems.
- Managed inventory and supplies to ensure materials were available when needed.
- Administered SQL Server databases.
- Managed and designed Data Center.
- Managed ERP systems.
- Oversaw hiring processes and managed departmental operations.
- Developed and maintained .Net applications.
- Led strategy and execution of telecommunications projects.
- Enhanced staff performance through targeted training.
- Ensured accurate tracking of IT assets.
- Developed and managed budget plans.
- Managed the implementation of disaster recovery and cybersecurity measures.
- Provided technical support to end-users on a variety of issues.
- Communicated relevance of organizational goals, policies and procedures to IT department staff.
- Analyzed user needs and developed specifications for new systems or modifications.
- Performed regular system audits to identify potential risks or vulnerabilities.
- Met with users, vendors and technicians to determine computing requirements.
- Assessed current infrastructure capabilities against future requirements.
- Collaborated with other departments to develop innovative solutions for complex problems.
Technician Team Lead
Murtech/Compucom
01.2010 - 06.2012
- HP Photo Smart Service for Northeast Ohio
- HP PM 2000 Photo Micro Lab
- Z3200 Large Format Printer Maintenance
- Procurve Switches and Routers
Technician
Siemens
01.2009 - 12.2009
- EMC Nas Equipment Repair and Troubleshooting (Proven Associate Certification)
- Clarion
- Connectrix (Brocade, MC Data, Cisco) Fiber Channel Switches
- Celera
- Centera
Murtech Consulting/Compucom
Northeast Ohio
08.2005 - 11.2009
- Desktop Support
- PC Refresh Program
- Printronix Printer Repair
- Lotus Notes Support
- Altiris Software Deployment
- Laser Printer Repair
- Hardware Support
- HP Open View
- AV Equipment Support
- Xerox Laser and Solid Ink Printer Repair
- Server Support
- UPS Maintenance
- Exchange Support
- Active Directory Maintenance
IT Coordinator
PolyOne
Norwalk
08.1996 - 07.2005
- SAP 3.1 ERP Implementation
- Database Design
- A+ Certified
- Network Cabling and Support
- SAP 4.6 ERP Implementation and Design
- VB to PLC and SAP Interfaces
- Barcode System Support and Design
- Pocket PC Support
- PC Hardware Troubleshooting and Installation
- Palm Based Computer Support
- VB 6 and VB .net programming
- SQL
- MS Office Support
- Employee Training
- Phone System Support (Avaya)
- Security System Support
- Windows 95, 98, NT, 2000, XP, 7, and CE Support
- OS Warp Support
- Touch Screen PC Interface Programming
- PLC Troubleshooting, Repair, and Programming (SLC, Micrologix)
- Conversion from Analog to PLC Controls
- AB Basic Module Programming
- Control Panel Design
- Process Control Troubleshooting
- Zebra Thermal Printer Setup and Repair
- Laser Printer Repair
- Metler Toledo Jag Extreme Programming
- Process Control Programming and Support
Education
Bachelor of Arts - Software Engineer
Western Governors University
Salt Lake City, UTSkills
- Network management
- SQL administration
- Data center management
- ERP implementation
- Disaster recovery
- Technical support
- IT asset tracking
- Budget management
- Supplier relationship management
- Team leadership
- Problem solving
- Technical troubleshooting
- IT infrastructure
- IT asset management
- Teamwork
References
References available upon request.
Timeline
IT Manager
Elyria Foundry
01.2014 - Current
Technician Team Lead
Murtech/Compucom
01.2010 - 06.2012
Technician
Siemens
01.2009 - 12.2009
Murtech Consulting/Compucom
08.2005 - 11.2009
IT Coordinator
PolyOne
08.1996 - 07.2005
Bachelor of Arts - Software Engineer
Western Governors University
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