Freida Phillips
Forest City,NC
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
11
11
years of professional experience
Work History
Office Manager for Online Admissions
Gardner-Webb University
08.2012 - 07.2023
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Bachelor of Science - Business Administration
Gardner-Webb University
Boiling Springs, NC05.2016
Skills
- Office Management
- Inventory Control
- Supply Management
- Data Entry
- Administrative Support
- Customer Service
- Training and Coaching
- Business Administration
- Mail Handling
- Organizational Skills
Timeline
Office Manager for Online Admissions
Gardner-Webb University
08.2012 - 07.2023
Bachelor of Science - Business Administration
Gardner-Webb University
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