Freissy Santos Hernandez
Baltimore,MD
Summary
Accomplished Recruiter and Logistics Manager with a proven track record at the US Army, enhancing hiring processes and optimizing logistics operations. Expert in candidate screening and team collaboration, significantly improving on-time delivery rates and fostering long-term client relationships. Skilled in leveraging Excel for project management, achieving high levels of efficiency and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Recruiter
US Army
12.2019 - 11.2023
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Advertised job opportunities on social media platforms and job boards.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
Logistics Manager
US Army
06.2015 - 12.2019
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Coordinated dispatching of Number drivers to accomplish daily delivery requirements.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
- Oversaw the procurement process, establishing strategic partnerships with suppliers to reduce lead times and minimize stockouts.
- Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Education
Bachelor Of Business - Supply Chain: Logistics And Transportation
American Military University
Charleston, WVBachelor Of Applied Science - Health And Science
American Military University
Charleston, WV07.2023
Skills
- Candidate Screening
- Administrative Skills
- Recruiting and Sourcing
- Team Collaboration
- Time Management
- New Hire Training
- Administrative Support
- Pre-screening candidates
- Client Relationship Management
- Talent Acquisition
- Project Management
- Excel spreadsheets
Certification
Logistics engineer
Microsoft Office
Languages
Spanish
Native or Bilingual
Timeline
Recruiter
US Army
12.2019 - 11.2023
Logistics Manager
US Army
06.2015 - 12.2019
Bachelor Of Business - Supply Chain: Logistics And Transportation
American Military University
Bachelor Of Applied Science - Health And Science
American Military University
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