Traditional Drawing
French Warren
Customer Service Associate
Houston,TX
Summary
- Microsoft Office Suite SAP Customer Focused Communication Skills
- Organization & Prioritization Detail-Oriented Persuasion & Negotiation Integrity & Building Trust
- Research & Analysis Conflict Resolution Decision-Making Interpersonal Capabilities
- Innovation Culturally Responsive Results-Driven Process & Safety Management
Seasoned Customer Service Associate knowledgeable about selling technology and In-home services, offerings and bringing 3 years of customer relations experience. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
4
4
years of professional experience
1
1
Language
Work History
Sales Representative
Best Buy
Cedar Hill, TX
10.2017 - 04.2019
- Greet customers and provide them with information regarding products and services.
- Proactively respond to customers’ concerns and provide relevant solutions based on best practices.
- Enter transactions via the point of sales system to ensure effective management of daily cash accounts.
- Process exchange, refunds, credit card and check payments.
- Maintain periodic sales reports and spreadsheets.
Merchandising – Best Buy
Cedar Hill, TX
10.2017 - 04.2019
- Welcomed and engaged customers to ensure a quality shopping experience.
- Ascertained whether displays were correctly priced and visible.
- Kept track of inventory to safeguard consistent supply levels.
- Made sure supplies and inventory was correctly organized in back of store warehouse.
- Provided stockroom maintenance, prepared and received shipment and conducted weekly stockroom and sales for audits.
Customer Service
Best Buy
Cedar Hill, TX
10.2017 - 04.2019
- Assisted customers with merchandise and product inquiries.
- Welcomed and engaged customers to ensure a quality shopping experience.
- Operated cash registers and organized stock shelves and clothing racks.
- Provided stockroom maintenance, prepared and received shipment and conducted weekly stockroom and sales for audits.
- Monitored sales floor activities to ensure a quality customer experience EXTRACURRICULAR.
- Answered Inbound customer calls about product inquiries.
Education
Bachelor of Marketing - undefined
Texas Southern University – Jesse H. Jones School of Business
Skills
Business Communicationsundefined
Accomplishments
- Resolved product issue through consumer testing.
- Documented and resolved customer issues and store layouts which led to smooth business operations and wonderful customer experiences.
Additional Information
Worked as Office Aid and worked close with staff to ensure student safety.
Faxed and filled forms often to near or far businesses
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Traditional Drawing
It was a creative outlet for me to express myself and ideas that I can not otherwise put into words.
Quote
Attachment is the great fabricator of illusions; reality can be attained only by someone who is detached.
Simone Weil
Software
Microsoft Word
Microsoft Power point
Microsoft Excel
Adobe photoshop
Adobe Lightroom
Timeline
Sales Representative
Best Buy
10.2017 - 04.2019
Merchandising – Best Buy
10.2017 - 04.2019
Customer Service
Best Buy
10.2017 - 04.2019
Bachelor of Marketing - undefined
Texas Southern University – Jesse H. Jones School of Business
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