Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

French(Bobby) Bates

Taylorsville,KY

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Manager

Glaser's Collision
03.2016 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Estimator/Manager

St Matthews Imports
08.1998 - 03.2019

Collision Estimator for 15Years and Manager of Beulah Church Location for 6Years.

  • Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
  • Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
  • Gathered cost and material data for accurate and up-to-date information on material and labor costs.
  • Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
  • Continuously improved estimating procedures by staying updated on industry trends and attending relevant training courses.

Estimator

Doan & Company Appraisal Company
02.1995 - 08.1998
  • Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
  • Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
  • Gathered cost and material data for accurate and up-to-date information on material and labor costs.
  • Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
  • Collision Estimator for insurance companies

Estimator/Asst. Manager

Neil Huffman Collision
06.1986 - 08.1995
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Wrote Collision Estimates for 9 years
  • Started as Collision Detailer for half a year before being trained as an estimator.
  • Asst. Manager for 6 years
  • Ordered Parts for 1 year

Education

High School Diploma -

Pleasure Ridge Park High School
Louisville, KY
05.1986

Skills

Team Leadership

Time Management

Verbal and written communication

Complex Problem-Solving

Certification

I-Car Platinum

Timeline

Manager

Glaser's Collision
03.2016 - Current

Estimator/Manager

St Matthews Imports
08.1998 - 03.2019

Estimator

Doan & Company Appraisal Company
02.1995 - 08.1998

Estimator/Asst. Manager

Neil Huffman Collision
06.1986 - 08.1995

High School Diploma -

Pleasure Ridge Park High School
French(Bobby) Bates