Experienced and Personable Office Management and Administration Professional with 6 years of experience prioritizing multiple tasks requiring prompt solutions. Highly dependable, ethnical and reliable support specialist and leader that blends advanced organizational, technical, and business acumen.
Overview
6
6
years of professional experience
Work History
Operations Manager
ARCO Restoration
10.2022 - 12.2023
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Identified and resolved unauthorized, unsafe or ineffective practices.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Devised processes to boost long-term business success and increase profit levels.
Partnered with vendors and suppliers to effectively manage and budget.
Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
Supervised operations staff and kept employees compliant with company policies and procedures.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Human Resources Coordinator
Wake County Public Schools
03.2021 - 10.2022
Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
Maintained human resources information system and kept employee files up to date and accurate.
Completed background and reference checks to facilitate hiring and onboarding of employees.
Reviewed human resources paperwork for accuracy and completeness.
Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Supported human resources staff with new hire orientations and monthly departmental meetings.
Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
Sent notices to employees and subcontractors regarding expiring documentation.
Office Administrator Coordinator
Dr Breen MD Pediatrics
10.2019 - 03.2021
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Interacted with customers by phone, email or in-person to provide information.
Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
Medical Administrative Assistant/LPN Office Nurse
Hill Haven Rehabilitation
01.2018 - 03.2021
Documented accurate and complete patient information to address patient problems and expected outcomes.
Administered controlled narcotics, inserted IVs and performed catheterizations.
Performed routine evaluations of each patient's status, needs and preferences.
Obtained patient vital signs and input/output measurements from inpatients.
Assisted with admissions, appointments, transfers and discharges.
Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
Cared for wounds, provided treatments and assisted with procedures.
Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
Education
Licensed Practical Nurse -
Isabella Graham Hart
Rochester, NY
01.2019
High School Diploma -
Livonia Senior High School
Livonia, NY
11.2016
Skills
Systems Implementations
Workflow Planning
High-Pressure Environments
Staff Training
Operation Monitoring
Resource Coordination
HR Support
Time Management
Microsoft Office
Case Management
Direct Patient Care
Timeline
Operations Manager
ARCO Restoration
10.2022 - 12.2023
Human Resources Coordinator
Wake County Public Schools
03.2021 - 10.2022
Office Administrator Coordinator
Dr Breen MD Pediatrics
10.2019 - 03.2021
Medical Administrative Assistant/LPN Office Nurse
Hill Haven Rehabilitation
01.2018 - 03.2021
Licensed Practical Nurse -
Isabella Graham Hart
High School Diploma -
Livonia Senior High School
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