Freneisha Larkins
Shreveport,LA
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Certified Pharmacy Technician
Mon Ami Pharmacy
06.2025 - Current
- Processed prescriptions efficiently, ensuring accuracy in medication dispensing and patient safety.
- Assisted in training new staff on pharmacy procedures and compliance regulations.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated directly with doctors offices via telephone, fax and email.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Reviewed and verified customer information and insurance provider information.
- Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
Certified Senior Pharmacy Technician
Walgreens Pharmacy
08.2023 - 05.2025
- Set up and modified patient profiles in the System to include current information such as medications and insurance details.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Reviewed and verified customer information and insurance provider information.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Certified Pharmacy Technician
Brookshires Grocery Company
09.2019 - 08.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Education
Associate Of Applied Science - Pharmacy Technology
Bossier Parish Community College
Bossier City, LA12.2018
Diploma -
Haughton High School
Haughton, LA05.2014
Skills
- Conducted customer identification checks to verify patient identities
- Assisted in prescription filling and labeling to ensure accuracy
- Utilized insurance claim processing software for efficient claims management
- Updated medication histories to maintain accurate records
- Demonstrated problem-solving skills in daily pharmacy operations
- Coordinated prescription refills to enhance patient satisfaction
- Provided exceptional service to customers in a pharmacy setting
- Thrived in high-volume environments through effective prioritization
- Processed insurance billing efficiently to expedite reimbursements
- Managed prescriptions to ensure timely fulfillment
- Handled medication and equipment invoicing for accurate billing
- Adhered to HIPAA regulations to protect patient confidentiality
Software
- McKesson Enterprise
- IC+ (INTERCOM)
- Pioneer Software system
Certification
• PTCB- National Pharmacy Technician License
• Louisiana Board of Pharmacy- State Pharmacy Tech License
- Immunization Certified to give vaccines
Timeline
Certified Pharmacy Technician
Mon Ami Pharmacy
06.2025 - Current
Certified Senior Pharmacy Technician
Walgreens Pharmacy
08.2023 - 05.2025
Certified Pharmacy Technician
Brookshires Grocery Company
09.2019 - 08.2023
Diploma -
Haughton High School
Associate Of Applied Science - Pharmacy Technology
Bossier Parish Community College