FREY ALEMAYEHU
Los Angeles,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to work well independently or in team environments.
Overview
15
15
years of professional experience
Work History
Case Clerk/Administrative Assistant
Mckoolsmith
11.2016 - 01.2024
- Assisted Paralegals with organize and maintain legal documents and case files.
- Managed office inventory by restocking supplies and placing purchase orders to obtain ample stock.
- Handled expense reports.
- Scheduled meetings.
- provided quality clerical support through data entry, document, management, email correspondence and overseeing operation of office equipment.
- Assisted Paralegals with saving court documents pleading and Discovery
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Office Clerk
Latham & Watkins /Williams Lea
04.2016 - 10.2016
- Assemble inventory kits and support periodical inventor count.
- Received and routed business correspondence to correct departments and staff members.
- Copying records, preparing deliveries, and organizing incoming and outgoing correspondences.
- Distributed mail to appropriate recipients or departments.
- Maintain record of incoming mails.
- Ensure delivery of outgoing mails to courier or post office.
Receptionist Administrative Assistant
Vedder Price
02.2015 - 09.2016
- Answered incoming calls and transferred calls to the right staffs.
- Distributed name badges to visitors, temporary employees.
- Scheduled meeting rooms for all.
- Responsible for expense reports.
- Answered and transferred calls from all over the United States.
- Performed light administrative duties.
- Built professional relationships with customers and other teams.
- Performed other duties as assigned.
Customer Service Representative
USC
09.2008 - 10.2014
- Provided quality customer service to customers by providing assistance and providing clarity to questions and concerns.
- Applied highly effective selling skills while properly engaging and presetting solutions to customers.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers.
Education
Bachelor of Science - Public Health/Community Health
California State University Of Los Angeles
Los Angeles, Ca2010
Skills
- Excellent multi-tasking ability
- Detail oriented
- Self-motivated
- Courteous and helpful
- Friendly nature
- Customer service-oriented
- 50 WPM
- CaseMap
- Appointment Setting
- Intermediate in Spanish
- Fluent in Amharic
- Quick learner
- Friendly nature
- Invoice processing
- MS Windows proficient
Accomplishments
- COPE Garden student project
Timeline
Case Clerk/Administrative Assistant
Mckoolsmith
11.2016 - 01.2024
Office Clerk
Latham & Watkins /Williams Lea
04.2016 - 10.2016
Receptionist Administrative Assistant
Vedder Price
02.2015 - 09.2016
Customer Service Representative
USC
09.2008 - 10.2014
Bachelor of Science - Public Health/Community Health
California State University Of Los Angeles
Similar Profiles
Billy HannibleBilly Hannible
Volunteer at ARCVolunteer at ARC
Erica FrancoErica Franco
Coffee/Juice Bar Manager at Bristol FarmsCoffee/Juice Bar Manager at Bristol Farms
Cody TerryCody Terry
Senior Product Consultant at 6degreesitSenior Product Consultant at 6degreesit