Freya Basaraba
Bellingham,WA
Summary
I am a diligent receptionist with a solid background in managing front desk operations and ensuring a smooth patient experience. I'm an experienced typist with over a decade of customer service experience. I am a team player who is looking for a position where I can learn more about dentistry and create a positive experience for patients in any way I can. I am comfortable handling both medical and dental records and am looking for a new clinical setting to thrive in.
Overview
14
14
years of professional experience
Work History
Receptionist
Hilde Family Dentistry
02.2025 - Current
- In this role I am the first point of contact for patients coming into the practice. My responsibilities include checking patients in and out of their appointments. Scheduling dental cleanings and procedures through Dentrix and maintaining a well-paced schedule. I am responsible for maintaining many data bases which involves keeping them organized and up to date. I am also responsible for sending and receiving patient records and referrals in a safe and efficient manner. I am extremely familiar with HIPAA and have a lot of experience dealing with electronic medical and dental records.
- Manager: Abby Beck - (360)689-6329
Assistant Content Coordinator/Social Media Manager
Hypnosis Training Academy
03.2014 - 01.2025
- Assistant Content Coordinator: In this role I proofread and edited transcripts for the large programs and seminars that Hypnosis Training Academy creates. I was responsible for watching all of the seminars from start to finish and reporting any errors or issues before the seminars are sent out to the customers. I was also responsible for creating PDF documents to use in our Hypnosis Diploma School that Hypnosis Training Academy created to certify professional hypnotherapists.
- Social Media Manager: In this role, I was responsible for managing Facebook groups and pages that were created to be resources for those who want to learn from Hypnosis Training Academy. This role required me to manage data bases and keep track of customer questions, requests and the responses that my colleagues gave me to ensure a timely answer to said questions.
- Manager: Carol Lawson – (360)492-0518
Hemodialysis & Reuse Technician
Davita Graham Dialysis
11.2011 - 08.2015
- Hemodialysis Technician: This role required a lot of hands-on patient care. I was required to Initiate and terminate dialysis treatments while keeping a consistent watch over patient vitals and condition. In this position I took a lead role in patient education in the clinic. This role required me to carry a biohazard certification, a Certified Clinical Hemodialysis Technician License, as well as a Medical Assistant License.
- Reuse Technician: This role required proper cleaning, sterilization, and storage of reusable medical devices known as Dialyzers. This is an artificial kidney used to clean a patient’s blood while getting a dialysis treatment. This device required a visual and chemical test to verify safety before storage.
- Facility Administrator: Karla Finley – 833-345-2592
Education
Certificate - Hemodialysis
Clover Park Technical College
Lakewood, WA01.2011
Skills
- Dentrix
- Dexis
- Weave
- Electronic Dental Record Management
- Electronic Medical Record Management
- HIPAA
- Time Management
- Microsoft Excel & Word
- Customer Service
- Organizational Skills
- Conflict Resolution
- Problem Solving
- Telephone skills
- Data entry
Timeline
Receptionist
Hilde Family Dentistry
02.2025 - Current
Assistant Content Coordinator/Social Media Manager
Hypnosis Training Academy
03.2014 - 01.2025
Hemodialysis & Reuse Technician
Davita Graham Dialysis
11.2011 - 08.2015
Certificate - Hemodialysis
Clover Park Technical College
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