Motivated college student in Nursing with a history of meeting needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Uber Food Delivery
Uber Eats
Riverside, CA
06.2024 - Current
Picked up meals from local restaurants and dropped off at residential and business customer locations.
Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Communicated with restaurant staff to coordinate deliveries and obtain destination address.
Behavioral Health Technician
US Army
Indianapolis, IN
07.2020 - 02.2024
Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Used thermometers or blood pressure gauges to take and record measures of patients' physical condition.
Led individual or group therapy sessions as part of specific therapeutic procedures.
Participated in treatment planning by helping to identify patients' problems, needs and strengths.
Collaborated with doctors, psychologists or therapists in working with patient treatments.
Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
Diana's Antiques
Diana Martinez
Los Angeles, CA
01.2018 - 05.2020
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Unboxed new merchandise and restocked tables in appealing, organized arrangements to promote items.
Located items for customers and helped complete purchases by processing payments.