Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Frida Hernandez

Lake Worth,FL

Summary

Committed hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience while meeting company needs with consistent and organized practices.

Overview

5
5
years of professional experience

Work History

Assistant Retail Sales Manager

Perfumania
Boynton Beach, FL
10.2021 - 01.2024
  • Provided excellent customer service for this retail operation, assisting store management in meeting company standards in overall store presentation.
  • Cashier, ordering, stocking, taking care of customers needs, filing paper work and customer service.
  • Well-organized and timely processing of shipment and merchandise-to-sales floor flow.
  • Provide an excellent customer experience with every interaction, including responding to variations customer inquiries including customer complaints and providing resolutions.
  • Assisted in the maintenance of merchandising/display/marketing standards and ensured store was consistently replenished and standards of operations and cleanliness were met.

Bakery Manager

Annie's pastry shop
Boynton Beach, FL
09.2018 - 12.2021
  • Enforced standards regarding food handling practices, safety and sanitation of display cases, bakery coolers and work areas.
  • Provide optimal customer service and assisted customers in selecting appropriate products for events.
  • Maintain department cleanliness and safe work environment according to state and federal regulation and be ready for an inspection any time.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Assisted bakery manager with coordinating product ordering, receiving, and stocking.

Education

High School Diploma -

Boynton Beach Community High School
Boynton Beach, FL
05-2020

Associate of Arts - Psychology

Palm Beach State College
Lake Worth, FL

Skills

  • Organization and Time Management
  • Attention to Detail
  • Goal Setting and Achievement
  • Merchandise Strategizing
  • Customer Service
  • Solution oriented

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Assistant Retail Sales Manager

Perfumania
10.2021 - 01.2024

Bakery Manager

Annie's pastry shop
09.2018 - 12.2021

High School Diploma -

Boynton Beach Community High School

Associate of Arts - Psychology

Palm Beach State College

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Frida Hernandez