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Well-traveled Implementation Consultant with around 5 years helping clients enhance businesses through careful introduction of advanced Teamcenter. Satisfied only when customers successfully integrate with design software like NX, Catia, solidworks and AVEVA to enhance Productivity. Provides streamlined, timely operational augmentations with minimal service interruptions.

PROFILE SUMMARY SAP HCM / SF EC professional offering 11 years as SAP HCM Consultant and SF consultant. Strong Support Experience in SAP Successfactors EC module with hands on experience in integration process of SF and ERP, SF & ECP. Hands On experience in Writing New Business Rules and configuring Custom portlets to meet the business Requirements. Extensive experience in SAP SuccessFactors (EC, RCM) & HXM Payroll Systems. Proven ability to work in both independent and team environments. Special proficiency in Mapping business requirements (Requirement Analysis), Providing high level Designing, Coding, performing various levels of Testing, System Implementation and providing post implementation support. An understanding of Business Process and configuration practice on components of SAP HR. Understand AS IS process and how TO BE in terms of SAP. Expertise in various phases of Implementation and Coordination with team members and client for giving acceptable solutions to problems, queries raised by client within predefined stringent time limit. Extensive knowledge in the HR processes. Good presentation and communication skills with customer-oriented attitude.


  4 Years of experience in Sales and Service Cloud with Certified Salesforce Administrator and Certified Salesforce Developer with good Salesforce experience and management skills.
  Worked and specialized in Imperative Programming in Salesforce such as Apex classes, Apex triggers, Asynchronous apex, Apex Test Classes, SOQL, and SOSL.
  Created and designed Lightning Web Component (LWC) and the new framework for building Lightning components depending on web standards.
  Implementing Flows such as Screen Flows, Record-Triggered Flows, Scheduled Flows, and Platform Event-Triggered Flows.
  Good knowledge of integrating with third-party systems using REST API to implement web services platforms.
  Expert in data migration from databases to Salesforce Org by Data Loader, Data Import Wizard, and Data Export Wizard.
  Worked and specialized in Automation tools in Salesforce such as Workflows, Process Builder, Validation Rules, Approval Processes, Escalation Rules, Lead Process, and Web to Lead.
  Worked on creating different types of Reports like tabular reports, summary reports, and matrix reports, and joined reports and Dashboards in Salesforce Org accordingly with business requirements to show necessary analytics and results.
  Good knowledge of deployment tools like SF Change Set, Copado.
  Fluent understanding of project management, Software Development Life Cycle (SDLC): Gathering Requirements and Analysis, Design, Implementation or Coding, Testing, Deployment, and Maintenance.
  Good experience with project management tools: Agile-Scrum Framework, Trello, JIRA, and MIRO.


A dedicated and ambitious individual having overall 7+ years of experience in IT industry which included 3+ years Salesforce.com CRM Platform as a Business Analyst in handling clients and understanding their business requirements. Historically, I have excelled in roles involving Salesforce Business Analyst,Salesforce Administrator and Salesforce Functional Tester. Looking forward to obtain a creative and challenging position in an organization that offers a genuine opportunity for self-improvement and leadership to continually evolve my skills and knowledge to gain expertise in Business Analysis

Fridjanie Jean Louis

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