Summary
Overview
Work History
Education
Skills
Timeline
Generic

Frisnel Laguerre

Fort Lauderdale,USA

Summary

Gifted General Manager with excellent team building and leadership abilities. Delivers high-quality service and consistent business results with resourceful management of routine and complex challenges. Achieves short- and long-term objectives with successful strategic planning and performance optimization.

Overview

10
10
years of professional experience

Work History

Director

Chick-fil-A
04.2023 - Current
  • Achieved consistent compliance with health and safety regulations, conducting regular staff training sessions.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
  • Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.

Assistant Restaurant Manager

Delaware North
01.2019 - 04.2023
  • Ran daily operation for multiple units in the airport
  • Monitored employee performance using real-time data and reports.
  • Controlled labor costs by using demand-based workflows.
  • Kept dining areas, kitchen spaces and restrooms in full health and safety compliance.
  • Inspected restaurant equipment and identified maintenance issues.
  • Ordered drinks, glassware and bar equipment to maintain smooth-running bar operations.

Director

Chick Fil-A
12.2014 - 01.2019
  • Conduct Quarterly evaluations
  • Oversaw facilities' leases and maintained positive tenant relations.
  • Maintained compliance with health code and sanitation requirements.
  • Reviewed staffing levels to meet operational needs and financial objectives.
  • Developed weekly work schedule to meet business demands.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.

Education

Network System Administration

Broward College
Fort Lauderdale, FL
01.2018

High School Diploma - undefined

Plantation High School
Plantation, FL
06.2014

Skills

  • P&L Management
  • Expense Control
  • Quality Management
  • Schedule Management
  • Inventory Control
  • Training and Development
  • Relationship building
  • Strategic planning
  • Decision-making

Timeline

Director

Chick-fil-A
04.2023 - Current

Assistant Restaurant Manager

Delaware North
01.2019 - 04.2023

Director

Chick Fil-A
12.2014 - 01.2019

High School Diploma - undefined

Plantation High School

Network System Administration

Broward College
Frisnel Laguerre