Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Frits Carsjens

Melbourne, Australia

Summary

With 24 years experience at sea, as a Master Mariner I'm grounded and solution-orientated, with a wide variety of professional experiences in the cruise industry. I'm passionate about building bridges across and within an organization. My greatest joy is motivating individuals and team, which complements my personal values of integrity and inclusion.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Captain

Holland America Line
01.2023 - Current

Leader of the executive management onboard HAL cruise ships. Consistently communicating and collaborating with onboard and shore management teams. Successfully navigating The Caribbean, Alaska, New England and across the pacific ocean from Hawaii to French Polynesia. Providing a safe and effective experience for our guests and crew.


  • Extensive knowledge of maritime law and regulations
  • Dry docking management (Pinnacle class April 2023 Koningsdam)
  • Managing of warrantee process after new build ship delivery (Rotterdam, Koningsdam)
  • Azipod ship handling
  • Development of individuals and teams
  • Operational bridge resource management
  • Liaising with government agencies (immigration/customs, port authorities and coast guard)
  • Emergency response organization commander
  • Guest centric attitude
  • Cultivated interpersonal skills by building positive relationships with others.
  • Learned and adapted quickly to new technology and software applications.

Staff Captain

Holland America Line
01.2011 - 12.2022

Member of the executive management onboard HAL cruise ships. Consistently communicating and collaborating with onboard and shore management teams. Responsible, directly and indirectly for the safety of passengers, crew and ship.

Project Manager HESS-MS

Holland America Group
02.2018 - 01.2019

Selected to lead this project in 2018 due to my experience and skills leading complex projects. The main objective of this project was collaboration and reaching consensus with a high number of stakeholders, all amongst the 4 brands of the HA group.


  • Designing and implementing a two year overhaul schedule for HESS-MS SMS system
  • Closely working with All Brand Group (ABG)
  • Collaboratively developed a successful platform for transparent decision making
  • Increasing workflow efficiency and reducing time spent by stakeholders within the HA Group
  • Subject matter expert and consult to the Environmental and Fleet focus teams

Education

Master of Science -

Maritime University Rotterdam
Rotterdam, Netherlands
03.2000

Skills

  • Teamwork and Collaboration
  • Critical Thinking
  • Calm Under Pressure
  • Organization and Time Management
  • Flexible and Adaptable
  • Friendly, Positive Attitude

Certification

  • Master, no limitations STCW II/2 Including all major STCW certifications
  • Bridge resource management - CSmart
  • Polar code advanced - Simwave
  • CDC USPH course - Seattle
  • Impact Leadership development personal coaching - Impact achievement Group
  • Human Element Leadership and management - CSmart
  • Leadership in action workshop - CSmart
  • Ship handling conventional - CSmart
  • Train the trainer STCW accreditation - MTC Hamburg
  • Ship handling podded propulsion - CSmart
  • SSO - Seagull Marine


Timeline

Captain

Holland America Line
01.2023 - Current

Project Manager HESS-MS

Holland America Group
02.2018 - 01.2019

Staff Captain

Holland America Line
01.2011 - 12.2022

Master of Science -

Maritime University Rotterdam
Frits Carsjens