Fritzna Saintima
Stuart,FL
Summary
Dedicated Team Leader with expertise in quality assurance, issue resolution, and interpersonal communication. Proficient in project management, personnel training, and production scheduling. Sets an example for work ethic, punctuality, and quality.
Overview
4
4
years of professional experience
Work History
Team Leader
Panera Bread
Stuart, FL, Florida
06.2023 - Current
- Promoted collaboration between team members by maintaining a positive work environment.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Developed strategies for problem solving and conflict resolution among team members.
- Maintained clean and hazard-free work areas, enhancing operational effectiveness.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
Volunteer
Big Brother Big Sister
Stuart, FL, Florida
09.2020 - 05.2021
- Actively promoted an inclusive environment where everyone is respected regardless of differences.
- Empowered participants through active listening techniques and open dialogue sessions.
- Organized team building activities that foster a sense of community among participants.
- Assisted in developing life skills such as problem solving, decision making and communication strategies for youth participants.
- Provided support, guidance and resources to assist mentees in achieving their goals.
- Encouraged positive behaviors while providing constructive feedback when needed.
- Assisted with teaching children life skills.
- Supported children's activities by answering questions, explaining instructions, and helping individuals complete tasks.
Education
High School Diploma -
Martin County High School
Stuart, FL05-2023
Skills
- Cash Handling
- Staff Training
- Mentoring
- Problem-Solving
- Safety
- Leadership
- Giving Constructive Feedback
Timeline
Team Leader
Panera Bread
06.2023 - Current
Volunteer
Big Brother Big Sister
09.2020 - 05.2021
High School Diploma -
Martin County High School
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