Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fritzner Fabien

customer service
West Palm Beach,FL

Summary

Dynamic customer service professional with a friendly, positive attitude and proven problem-solving skills. At VXI, I excelled in fast-paced environments, showcasing my ability to learn quickly and adapt. My experience as a Haitian Creole Interpreter further honed my teamwork and collaboration abilities, ensuring effective communication and client satisfaction.

Overview

5
5
years of professional experience

Work History

VXI

Customer Service Agent
12.2022 - 04.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent trouble shooting and maintainer on appliances.

Haitian Creole Interpreter

Certified Language Techs
11.2021 - 01.2025
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
  • Maintained message content, tone, and emotion as closely as possible.
  • Interpreted remotely through video or OPI to facilitate communication between LEP and client.

Road Side Assistance

Guardian Auto Shield
11.2021 - 12.2022

Assisted customers with roadside assistance when they had a breakdown on the road to ensure towing of vehicle and also to ensure the client got to thiers destination safely.

Data Entry Clerk

Navient Healthcare Corporation
11.2019 - 09.2020

Completed data entry tasks with accuracy and efficiency. for Covid Vaccinations.

Education

High School Diploma -

Palm Beach Garden High School
Miami, FL
06-1998

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Languages

Spanish
Limited Working
English
Native or Bilingual
Haitian Creole
Native or Bilingual
French
Professional Working

Timeline

VXI

Customer Service Agent
12.2022 - 04.2025

Haitian Creole Interpreter

Certified Language Techs
11.2021 - 01.2025

Road Side Assistance

Guardian Auto Shield
11.2021 - 12.2022

Data Entry Clerk

Navient Healthcare Corporation
11.2019 - 09.2020

High School Diploma -

Palm Beach Garden High School
Fritzner Fabiencustomer service