Fátima Yuliana Díaz Navarro
Kissimmee,FL
Overview
4
4
years of professional experience
Work History
Asistente Administrativo
Inversiones Fátima, C.A.
- Trabajando como asistente administrativo con una duración de 5 años
Cashier
Chipotle Restaurant
01.2024 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
Food Runner
Convention Center
03.2022 - 03.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Busser
Convention Center
04.2021 - 09.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
Education
Licenciada - Contaduría Pública
Universidad Dr. Rafael Belloso Chacín (URBE)
Maracaibo, Edo.ZuliaCurso De Inglés Intermedio Y Avanzado -
CEVAZ
Venezuela 06.2015
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Documentation and recordkeeping
- Microsoft Office Suite
Languages
English
Limited Working
Timeline
Cashier
Chipotle Restaurant
01.2024 - 01.2025
Food Runner
Convention Center
03.2022 - 03.2024
Busser
Convention Center
04.2021 - 09.2022
Asistente Administrativo
Inversiones Fátima, C.A.
Licenciada - Contaduría Pública
Universidad Dr. Rafael Belloso Chacín (URBE)
Curso De Inglés Intermedio Y Avanzado -
CEVAZ
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