Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fabiha Rahman

Cashier/Optician Assistant
Irving,TX

Summary

Optometric Technician with 2 years of experience delivering high level of customer service and patient centered care. Assumes active role in patient visits by taking patient vitals and documenting medical history. Assists optometrist with additional testing and contact lenses sales and ordering to support vision needs for patients of all ages. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-driven Inventory Control Specialist with excellent problem-solving, analytical and organizational abilities and strong focus on collaborating with employees to resolve business, customer and vendor issues quickly. Works alone or as part of team to manage high volumes of work in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Cashier/Optician Assistant

Costco Wholesale
06.2019 - Current
  • Oversaw filling prescriptions for glasses and contacts for our customers
  • Aided clients in selecting frames according to color and style, ensure that frames are coordinated with facial and eye measurements and optical prescriptions
  • Verified insurance coverage and eligibility, and informed patients of any co-payments or uninsured services
  • Sold goods such as contact lenses, spectacles, sunglasses, as well as the necessary repairs needed for adjustment or fixing for new/ previous customers
  • Addressed customer needs and made product recommendations to increase sales.
  • Used POS system to enter orders, process payments and issue receipts.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Cleaned or sterilized ophthalmic or surgical instruments.

Technical Consultant

Dell Technologies
02.2022 - 04.2023
  • Managed and inspected store inventory by performing weekly counts using Microsoft Excel
  • Evaluated technical issues and troubleshot computer problems in an efficient manner by applying the company's metrics using technical skills
  • Identified technical issues in the system to better improve the use of technology towards reaching the companies goals
  • Maintained all relevant inventory paperwork and entered accurate inventory data in computer systems every week.
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Troubleshot systems comprised of security alarms and Internet connectivity.
  • Monitored employee tasks to gauge business functions and inefficiencies.
  • Maintained tools and equipment, parts inventory and library of machine manuals.
  • Audited and corrected discrepancies in inventory numbers.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.

Education

Associate of Science - Science

Dallas College
Dallas, TX
05.2022

BBA - Psychology

The University of Texas At Dallas
Richardson, TX
07.2024

Skills

  • Google Drive, Spreadsheets, and Emails
  • Basic understanding of SQL and code
  • Insurance Verification
  • Microsoft Office Suite
  • Patient Scheduling
  • Communication, Data Entry, Problem-solving
  • Critical Thinking, Organization
  • Customer Service
  • Inventory Management
  • Helpdesk administration
  • Office administration
  • Telephone skills
  • Administrative support
  • Languages: Bengali, Hindi, Urdu

Timeline

Technical Consultant

Dell Technologies
02.2022 - 04.2023

Cashier/Optician Assistant

Costco Wholesale
06.2019 - Current

Associate of Science - Science

Dallas College

BBA - Psychology

The University of Texas At Dallas
Fabiha Rahman Cashier/Optician Assistant