Fuad Aye
Lewisville,TX
Summary
Active and inquisitive ambivalent learner who wants to learn more. I'm looking for a position where I can advance and gain knowledge from more seasoned team members while building on project experience that I want to successfully complete. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Valet Dispatcher
Freedom Park
Irving, TX
03.2022 - 08.2022
- Accepts and processes valet fees, answers multiple inquiries and coordinates the parking and retrieving of guest vehicles at a resort or outlet mall.
IT Desktop Support Analyst
Amound Foundation
Irving, Texas
09.2021 - 06.2022
- Trained 2 new employees in customer service script recitation, conflict resolution, and data entry practices
- Provided customer service and was involved in training 2 new team members each month
- Using Microsoft Excel & Microsoft Access
- Reliable team player and strong communicator., A project using an Oracle database with all statements manually typed into an SQL file and run as a batch in Oracle.
Fuel Clerk
Kroger
Flower Mound, TX
07.2019 - 07.2021
- Maintenance of all fuel facilities and equipment to keep in good working condition
- Providing exceptional customer service in a safe and clean environment to ensure the customer's return visit.
Crew Member
Chipotle Mexican Grill
Lewisville, TX
01.2019 - 05.2019
- With exceptional interpersonal skills
- Reliable, punctual and works well under pressure
- Retail Customer Service worker who consistently meets and exceeds sales targets
Education
Bachelor of Science - Management Information Systems
05.2023
Completed and Ongoing Coursework in:
- Information Systems Analysis and Design
- Database Management Systems
- Advanced Web Development
- Computer Networks
- Distributed Computing
- [ Cyber Security Club ] Member
Skills
- Python
- Java
- Microsoft Access
- Microsoft Excel
- MySQL
- Oracle
- Project Management Skills
- JavaScript Libraries and Frameworks
Timeline
Valet Dispatcher - Freedom Park
03.2022 - 08.2022
IT Desktop Support Analyst - Amound Foundation
09.2021 - 06.2022
Fuel Clerk - Kroger
07.2019 - 07.2021
Crew Member - Chipotle Mexican Grill
01.2019 - 05.2019
University of Texas At Arlington - Bachelor of Science, Management Information Systems
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