Maddigan Leitz-Doyle
Chicago,IL
Summary
Dynamic and self-motivated professional with extensive experience in high-pressure environments. Proven ability to enhance guest experiences through effective communication and problem-solving skills. Adept at training staff and maintaining operational efficiency, ensuring top-notch service and satisfaction in every role.
Overview
9
9
years of professional experience
Work History
Certified Trainer/FOH
Small Cheval
Chicago, USA
08.2022 - Current
- Creates an inviting atmosphere that promotes positive guest interactions
- Manages order taking, food distribution, and liaison operations efficiently
- Supports new location openings and trains front-of-house staff effectively
- Facilitates ice cream station
FOH Team Member
Hattie B's Hot Chicken
Nashville, USA
01.2022 - 07.2022
- Provided excellent customer service by having a friendly attitude and knowledge of menu
- Serving alcoholic beverages to customers of appropriate age
- Trained new cashiers on operational procedures and customer service standards
BOH Team Member
Pearl Diver
Nashville, USA
07.2021 - 01.2022
- Prepared meals in high-volume kitchen environment to meet demand
- Created ordering lists to maintain fully stocked kitchen
- Cleaned fryers and grills to ensure health standards
- Assisted bar staff during peak hours to enhance service efficiency
Professional Cleaner
Two Maids & A Mop
Nashville, USA
07.2020 - 07.2021
- Provided outstanding customer service and ensured cleanliness across various settings
- Cleaned residential and commercial properties
- Facilitated training programs for new hires to promote efficiency
- Met specific deadlines for all cleaning projects, ensuring client satisfaction
Banquet/Line Cook
Hilton Garden Inn
Ames, USA
10.2018 - 07.2020
- Prepared breakfast, dinner, and banquet dishes to meet quality standards
- Developed ordering lists and curated banquet menus
- Trained new employees on kitchen procedures and safety protocols
- Conducted inventory checks to maintain stock accuracy and minimize waste
Server/Bartender/Line Cook
Thirsty Carp
Lake View, USA
05.2017 - 07.2020
- Prepared and stocked food items for optimal service efficiency
- Operated fryers, grill, and oven for timely meal preparation
- Crafted drinks and served guests to enhance dining experience
- Supported employee training across front and back of house functions
Education
High School -
East Sac County High School
Lake View, IA05.2018
Skills
- Effective communication
- High-pressure efficiency
- Positive mindset
- Problem solving
- Active listening
- Organizational skills
- Adaptability
- Time management
Timeline
Certified Trainer/FOH
Small Cheval
08.2022 - Current
FOH Team Member
Hattie B's Hot Chicken
01.2022 - 07.2022
BOH Team Member
Pearl Diver
07.2021 - 01.2022
Professional Cleaner
Two Maids & A Mop
07.2020 - 07.2021
Banquet/Line Cook
Hilton Garden Inn
10.2018 - 07.2020
Server/Bartender/Line Cook
Thirsty Carp
05.2017 - 07.2020
High School -
East Sac County High School