Fum Saechao
Sacramento,CA
Summary
Compassionate healthcare professional with background in medical assistance, known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Collier Orthotics and Prosthetics
Sacramento
04.2024 - Current
- Handled incoming calls, directed callers to the appropriate department, and scheduled appointments.
- Managed and retrieved medical records, and followed HIPAA guidelines and procedures.
- Reviewed and processed authorization requests for accuracy and completeness.
- Verified insurance coverage and processed payments.
- Utilized various medical software and tools to streamline processes and optimize performance.
- Maintained contact databases for referral sources, such as hospitals and clinics, and processed documents for practitioners to see patients in the hospital.
Administrative Manager
Omega See Internation Inc.
Glenn, CA
07.2019 - 04.2024
- Evaluated and implemented new systems and procedures to maintain regulatory compliance.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
- Interpreted company policies and procedures for employees at all levels of the organization.
- Collaborated with project and department leaders to develop and implement improvements to operational efficiency.
- Determined staffing requirements, interviewing, hiring and training new employees.
- Communicated job expectations and trained staff to promote team building and discipline.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Monitored office supplies to replenish needed inventory before depletion.
Medical Assistant / Medical Scribe
Oroville Hospital
Oroville, California
02.2015 - 07.2019
- Performed administrative tasks, such as obtaining current demographic of patients, verified insurance, processed authorizations, scheduled appointments, and collected all copays.
- Assisted physicians with patient care by taking vitals, patient history, and preparing for examinations and procedures.
- Operated the electrocardiogram (EKG) to administer diagnostic tests, and processed and tested specimens.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Performed data entry of patient information, including demographics, vital signs, lab results, and other pertinent information.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
- Monitored and updated patients' electronic health records (EHR) to reflect current diagnoses and treatments.
Education
Some College (No Degree) - Medical Assistant
Butte College
Durham, CASkills
- Medical software usage
- HIPAA compliance
- Data entry
- Insurance verification
- Appointment scheduling
- Document management
- Administrative procedures
- Legal documentation and reporting
- Appointment coordination
- Claims appeal procedures
- Typing speed
- Fast learner
- Electronic records management
- QuickBooks expert
References
References available upon request.
Timeline
Administrative Assistant
Collier Orthotics and Prosthetics
04.2024 - Current
Administrative Manager
Omega See Internation Inc.
07.2019 - 04.2024
Medical Assistant / Medical Scribe
Oroville Hospital
02.2015 - 07.2019
Some College (No Degree) - Medical Assistant
Butte College
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