Funda Eskimis
Delran,NJ
Summary
Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cashier/ Membership services
BJ's Wholesale Club
11.2023 - 12.2023
- Handle cash, Assist membership services, Offer credit card, Greet members, Returns
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Bookeeper
Ideal decor painting
05.2021 - 11.2023
- From home bookkeeping
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Posted daily receipts and payments in accordance with corporate protocols.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Established QuickBooks accounting system to reflect accurate financial records.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Identified accounting errors when cross-referencing documents and database information.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Reported financial data and updated financial records in ledgers and journals.
Special aide
Eastern Suffolk Boces
09.2019 - 05.2020
- Asist special students with all their needs
- Observed and monitored children's activities.
- Offered caring companionship and emotional support.
Dietary Aide
Huntington Hills Center for Health and Rehabilitation
01.2019 - 04.2020
- Prepare trays for residents, call tray line, clean, set up silverware, make dessert
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
Document Scanner
Curtiss-Wright
10.2018 - 12.2018
- Prepared, sorted and scanned records into an Electronic Record System
- Maintained daily workflow to ensure all records are scanned in a timely manner
- Produce digital copies of documents for retention purposes
- Responsible for organizing scanned documents on various local, network and cloud storage devices
- Completed prep assignments as outlined on 'prep instruction lists' as directed by management
- Utilized industry-specific software tools proficiently for seamless integration into client databases or management systems.
- Provided excellent customer service by addressing inquiries in a professional manner and resolving issues promptly.
Voice Picker
Simon & Schuster
04.2018 - 09.2018
- Voice picker, Listen to commands from headset
- Accurately picked orders using voice picking system, ensuring customer satisfaction and timely delivery of products.
- Exhibited excellent multitasking abilities by managing multiple orders simultaneously, ensuring timely and accurate order fulfillment.
- Maintained a clean and organized work environment, promoting safety and efficiency in the warehouse.
Leasing Assistant
Hunters Glen Apartments
01.2014 - 09.2018
- Customer service, Assist clients, Make appointments, Take phone calls, Multi-tasking, Prepare files for Leasing Department, Take applications /Enter application in the system
- Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.
- Conducted thorough market research to stay current on industry trends and local competition, allowing for informed decision-making on rental pricing adjustments.
- Supported property management team in daily operations, ensuring smooth workflow and optimal efficiency.
- Collaborated with cross-functional teams to coordinate resident events that promoted community engagement and strengthened relationships among neighbors.
- Maintained accurate records of all lease agreements, rent payments, and tenant information for easy retrieval when needed.
- Maintained open communication channels between property management, maintenance staff, and tenants to ensure a streamlined living experience for all residents.
- Resolved conflicts between tenants diplomatically while maintaining professionalism and upholding company policies.
- Increased tenant satisfaction by promptly addressing concerns and providing exceptional customer service.
Store Associate
ALDI
01.2017 - 04.2018
- Customer service, Stock, Cashier, Clean
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Team Member/Cashier
Chick-fil-A I-10 Corridor
11.2016 - 01.2017
- Cashier, Greet guests, manage money, stock, clean up
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Manager/Hostess/Waitress/Cashier
Route 130 Diner
05.2013 - 02.2016
- Prepare take-out orders, Assist customers with payments, Serve beverages-food, Help waiters
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Cashier/Customer Service
Divan Turkish Market
01.2012 - 05.2013
- Handle Cash Register, Stock Merchandise
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Teller
TD Bank
01.2024 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Educated customers on use of banking website and mobile apps.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
- Monitored and reported suspicious activity in line with bank security policies.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Maintained accurate records of customer transactions in line with bank procedures.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Provided training to new tellers on bank procedures, systems, and customer service best practices.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Collaborated effectively with other departments as needed to resolve outstanding issues or complete complex tasks for customers.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Handled various accounting transactions.
- Counted, verified and handled bank deposits and armored car transactions.
- Referred customers to other banking departments for specialized services.
- Monitored and verified suspicious activity on customer accounts.
- Cross-sold credit cards, loans and other bank products.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Educated customers on online banking and mobile banking applications.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Received loan and utility payments, sending funds to correct destinations.
- Calculated fees due, interest and change for customer transactions.
Education
Suffolk County Community College
Liberal arts/ Registered Nursing -
Rowan College of New Jersey
General studies -
Rowan College of New Jersey
01.2018
Delran High School
06.2016
Skills
- Microsoft Office (2 years)
- People Person (4 years)
- Community Relations (4 years)
- Patient (5 years)
- Relationship Building (4 years)
- Self Awareness (10 years)
- Multi-Line Phone System (4 years)
- Multi-tasking (10 years)
- Receptionist (4 years)
- Customer Service (4 years)
- Quick Learning (7 years)
- Powerpoint (2 years)
- Photoshop (1 year)
- Stocking (1 year)
- Cleaning (1 year)
- Human Resources (6 years)
- Microsoft Excel
- Fast learner
- Data Entry
- Filing
- Inventory
- Classroom experience
- Childcare
- Cash register
- Cash handling
- Dietary aide experience
- Experience with Children
- Special Education
- Teaching
- Classroom Management
- Bookkeeping
- Autism Experience
- Early Childhood Education
- Exceptional customer service
- Strong Work Ethic
- Professionalism and Courtesy
- Excellent time management skills
- Approachable
- Positive
- Cash handling and management
- Friendly
- Transaction processing accuracy
Certification
- First Aid CPR AED, 01/01/15, 12/01/20
- Driver's license
Workauthorization
Authorized to work in the US for any employer
Personal Information
Title: Receptionist / Secretary
Languages
Turkish
Native or Bilingual
Timeline
Teller
TD Bank
01.2024 - Current
Cashier/ Membership services
BJ's Wholesale Club
11.2023 - 12.2023
Bookeeper
Ideal decor painting
05.2021 - 11.2023
Special aide
Eastern Suffolk Boces
09.2019 - 05.2020
Dietary Aide
Huntington Hills Center for Health and Rehabilitation
01.2019 - 04.2020
Document Scanner
Curtiss-Wright
10.2018 - 12.2018
Voice Picker
Simon & Schuster
04.2018 - 09.2018
Store Associate
ALDI
01.2017 - 04.2018
Team Member/Cashier
Chick-fil-A I-10 Corridor
11.2016 - 01.2017
Leasing Assistant
Hunters Glen Apartments
01.2014 - 09.2018
Manager/Hostess/Waitress/Cashier
Route 130 Diner
05.2013 - 02.2016
Cashier/Customer Service
Divan Turkish Market
01.2012 - 05.2013
Suffolk County Community College
Liberal arts/ Registered Nursing -
Rowan College of New Jersey
General studies -
Rowan College of New Jersey
Delran High School
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