Funny Wijoyo Putri
Assistant Administrator
Metuchen
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Manager of Operations
Panda Express
South Plainfield
11.2015 - 12.2021
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Enhanced employee management by developing schedules, tracking time and administering payroll.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Supervised operations team to support operational excellence and excellent customer service.
- Educated operations team on best practices, company policies and service excellence standards.
- Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.
- Generated operational reports for management on monthly schedule.
- Coordinated with General Manager in different operational issues and promotional activities.
- Monitored employee productivity and optimized procedures to reduce costs.
Leadership Team Member
Panda Express Restaurant
South Plainfield
03.2012 - 05.2015
- Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
- Mentored and guided employees to foster proper completion of assigned duties.
- Planned, managed and directed daily board operations to increase revenue and reduce costs through P&L analysis.
- Initiated timely response to emails, voicemails and written correspondence.
- Built strong relationships with customers through positive attitude and attentive response.
- Assisted with new hire processing and existing training programs.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Directed staff and managed annual capital budget.
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports and access.
- Evaluated expenses and set appropriate budget levels.
Assistance Administration
Davita
South Plainfield
03.2022 - Current
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Composed inter-office correspondence and provided product and service information to customers.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
- Scheduled office meetings and client appointments for staff teams.
HR Assistant
DaVita
South Plainfield
03.2022 - Current
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
- Supported coordination of benefits open enrollment activities and process.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Administered compensation, benefits and performance management systems at direction of supervisor.
- Organized new employee orientation schedules for new hires.
- Assisted with on-boarding process of Number new hires.
Education
Bachelor - International Business Management
University of Surabaya
Indonesia 07.1997 - 05.2001
Skills
Team Building
Staff training/development
Inventory management
Delegation
Relationship building
Coaching and mentoring
Office administration
Administrative support
Payroll and budgeting
Timeline
Assistance Administration
Davita
03.2022 - Current
HR Assistant
DaVita
03.2022 - Current
Assistant Manager of Operations
Panda Express
11.2015 - 12.2021
Leadership Team Member
Panda Express Restaurant
03.2012 - 05.2015
Bachelor - International Business Management
University of Surabaya
07.1997 - 05.2001