Furqan Siddiq
Ellicott City,MD
Summary
Dynamic sales professional with a proven track record at National Motors, excelling in customer relationship management and sales negotiation. Adept at developing strategies that enhance customer satisfaction and drive revenue growth. Skilled in contract preparation and team collaboration, consistently achieving sales goals through effective communication and relationship building. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
4
4
years of professional experience
Work History
Salesperson
National Motors Ellicott City MD
Ellicott City, MD
01.2024 - 04.2025
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
- Maintained customer satisfaction by providing prompt, reliable service.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Developed relationships with potential buyers through phone calls and emails.
- Created detailed reports of daily sales activities for management review.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
- Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
Retail Sales Associate
AT&T
Catonsville, Maryland
06.2023 - 12.2023
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Updated and maintained databases with current information.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked with cross-functional teams to achieve goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Sales Manager
Autohub MD
Baltimore, Maryland
03.2021 - 12.2023
- Provided direction and guidance to employees.
- Reviewed legal documents related to business operations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Identified new opportunities for growth, expansion, and diversification.
- Collaborated with other owners on joint ventures and shared resources.
- Created marketing campaigns to attract new customers.
- Organized events such as trade shows and conferences.
- Ensured compliance with applicable laws and regulations related to business operations.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Managed sales presentations to promote product and brand benefits.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Tobacco Manager
Discount Tobacco
Glen Burnie, Maryland
02.2022 - 07.2023
- Ensured compliance with all applicable local, state and federal laws regarding sale of tobacco products.
- Assisted customers in selecting the right type of product that best suited their needs.
- Analyzed sales data to identify trends in consumer preferences for various types of cigarettes, cigars, pipe tobaccos and other related items.
- Performed daily cash management duties such as reconciling tills at end of shift or day's business operations.
- Trained new employees on the proper handling and selling of tobacco products.
- Developed strategies to increase tobacco sales and maximize profits.
- Managed inventory of tobacco products, ensuring adequate stock levels were maintained.
- Monitored employee performance related to sales goals set by store managers.
- Improved profitability by executing daily, weekly, and monthly floor plan changes.
- Negotiated with suppliers and vendors to secure beneficial terms and pricing.
- Fostered a positive work environment, encouraging teamwork and employee engagement.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Coached staff on strategies to enhance performance and improve customer relations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Collaborated with company departments to guarantee cohesive branding and strategic product placement.
Education
Some College (No Degree) - Business Administration
Frederick Community College
Frederick, MDSkills
- Sales negotiation
- Customer relationship management
- Sales reporting
- Contract preparation
- Vehicle knowledge
- Market analysis
- Inventory management
- Time management
- Problem solving
- Team collaboration
- Employee training
- Customer service
- Strategic planning
- Compliance regulation
- Marketing strategy
- Relationship building
- Sales process
- Active listening
- Customer relationship building
- Customer care
- Customer engagement
- Sales presentations
- Sales management
- Deal negotiation
- Negotiation
- Follow-up communications
- Up-selling
- Networking
- Business development
- Closing sales
- Social media marketing
Accomplishments
- Opened Up My own small Dealership
- Buy and Sell Cars through Social media
Languages
Punjabi
Full Professional
Hindi
Full Professional
Urdu
Full Professional
Timeline
Salesperson
National Motors Ellicott City MD
01.2024 - 04.2025
Retail Sales Associate
AT&T
06.2023 - 12.2023
Tobacco Manager
Discount Tobacco
02.2022 - 07.2023
Sales Manager
Autohub MD
03.2021 - 12.2023
Some College (No Degree) - Business Administration
Frederick Community College
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