Furtera Henry
The Bronx
Summary
Adept in HIPAA compliance and administration, I've leveraged my adaptive skills to enhance patient care at Interim Healthcare, achieving significant improvements in operational efficiency. My experience spans from managing critical healthcare operations to mentoring teams, showcasing my ability to drive results and foster growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Health Service Technicians
East central regional hospital
Augusta
09.2023 - 06.2024
- Executed patient care tasks such as monitoring vital signs, administering medications, and providing wound management.
- Coordinated management of patient medical records.
- Prepared supplies necessary for various patient procedures.
- Facilitated activities for a diverse age range from pre-teens to adults.
Flight Attendant
Iaero Airways
Greensboro
03.2022 - 03.2023
- Verified aircraft and passenger compliance with policies regulations and safety guidance
- Answered passenger questions and provided solutions to issues arising during flights
- Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly
- Served beverages and food items from refreshment carts and provided information about inflight offerings to passengers
- Resolved passenger conflicts and medical emergencies during flights
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations
Assistant General Manager
West Haven INN And Suites
West Haven
03.2020 - 01.2021
- Mentored and motivated team members to achieve challenging business goals
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
- Managed budget implementations, employee evaluations and contract details
- Taught staff strategies for completing work and smoothly carrying out senior management directives
Night Auditor
Hampton Inn
West Haven
07.2019 - 01.2020
- Greet guest upon arrival creating a welcoming and professional environment
- Administer check-ins and check-outs logging the appropriate information increasing the organization of the hotel
- Provide front desk services to guests not limited to answering questions and addressing concerns
- Assign rooms and take care of administrative duties including deliver mail and messages
- Process guest payment, reconciling all accounts, and process invoices and prepare paychecks
Laundromat Manager-New Hirer Trainer
John Landry
New Haven
12.2015 - 05.2017
- Executed laundry operations in full adherence to OSHA standards.
- Led and managed interview processes.
- Procured machinery, equipment, and necessary supplies.
- Oversaw budget management, purchase operations, and payroll processes.
- Evaluated business data for performance insights.
Day Care Owner/Supervisor
Be Me Learning Center
West Haven
08.2012 - 09.2015
- Determined the policies and regulations for running the day care center
- Maintained revenue and expense accounts to ensure optimum utilization of funds
- Marketed business to attract new enrollments
- Recommended methods of modifying inappropriate behavior and encouraging learning experiences
- Served as a community resource to young parents in the area providing quality childcare and early learning services
Intern
Yale New Haven Hospital
Haven
09.2012 - 01.2013
- Monitored and answered phone system for 25 patient appointment calendars
- Recorded and input patient information into hospital database
- Handled multifaceted clerical tasks such as typing, numerical filing and patient chart organization
- Maintained database and ensured the delivery of premium service to the clinic
Nurse Manager
Interim Healthcare
North Haven
10.2010 - 06.2012
- Prepared and maintain records of patients in accordance with HIPPA guidelines
- Reported any variations in patients physical/mental health to Nurse Manager
- Instructed patients on health care issues regarding hygiene and nutrition
- Managed beside care and assisted in patients with personal hygiene, toileting and ambulation
Education
Some College (No Degree) - Business Management
Albertus Magnus College
New Haven, CTSkills
- Adaptable
- Adaptive
- Administration
- Administrative skills
- Expert
- Experienced
- Skillful
- HIPAA compliance
Languages
English
Affiliations
- I coach a male and female Double Dutch team
- did mentoring for community children
- did interior make over at community action family shelter
Certification
- CPR FIRST AID
References
References available upon request.
Timeline
Health Service Technicians
East central regional hospital
09.2023 - 06.2024
Flight Attendant
Iaero Airways
03.2022 - 03.2023
Assistant General Manager
West Haven INN And Suites
03.2020 - 01.2021
Night Auditor
Hampton Inn
07.2019 - 01.2020
Laundromat Manager-New Hirer Trainer
John Landry
12.2015 - 05.2017
Intern
Yale New Haven Hospital
09.2012 - 01.2013
Day Care Owner/Supervisor
Be Me Learning Center
08.2012 - 09.2015
Nurse Manager
Interim Healthcare
10.2010 - 06.2012
- CPR FIRST AID
Some College (No Degree) - Business Management
Albertus Magnus College
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