Fuzail Ashraffi

• Plans, assigns and reviews the work of airport operations staff engaged in monitoring airfield, airside, landside, terminal operations, security, safety and other activities related to the welfare of passengers, airlines, tenants, and the general public
• Worked for Ministry of Public Health - Qatar to Support Qatar airways staff with Accommodation and other health facilities during Handling Covid Crisis
• Worked in Projects closely with Qatar Govt and FIFA team for 2022 Qatar FIFA Operations
• Handled all VVIP charter Flights during FIFA Qatar 2022
• Trained new joining staff (on JOB)/ worked as training coordinator for New joining staff
• Training new staff members and ensuring that all employees are up to date on knowledge of safety policies and procedures
• Lead a team of 50+ Customer Service Agents to ensure delivery of Qatar Airways Service-Straight-From-The-Heart
• Manage and handle irregular operations of varying scale;Take a leadership role in Emergency & Accident preparedness
• Take on special projects as assigned by the Airport Manager and provide appropriate support to the Management team
• Represent the Airport Manager in airport-related activities and committees and develop and maintain good rapport with the
• Airport Authority, Customs and Immigration officials and other agencies
• Applied effective time management techniques to meet tight deadlines.

• FIFA QATAR 2022
• Assisted in FIFA Operations and Projects, As National Airline of the Country.
• Proved successful working within tight deadlines and a fast-paced environment.
• Proven ability to develop and implement creative solutions to complex problems.

Was promoted as Senior Customer Service Agent

• Was selected to be, for Six months for Check-in And
• Boarding Gate after which was shortlist for supervisor Position dedicated for Lufthansa And also was shortlisted for Training of Reservations Training which was schedule in Germany Lufthansa HUB

• Tasks/Achievements
• Tasks/Achievements
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• ACHIEVEMENTS & CERTIFICATES