Frances Wang-LaVallée
New York,NY
Summary
Recent university graduate with three years of customer service and retail experience. Ability to multi-task and work effectively in teams or independently. Enthusiastic energy is put towards any and every project or task at hand.
Overview
3
3
years of professional experience
Work History
Runner
Crew Collective And Cafe
05.2023 - 03.2024
- Provided excellent customer service while meeting challenging time goals.
- Cleared tables immediately after guests left in preparation for next party.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
Farmstand Manager
GrowNYC
07.2022 - 09.2022
- Managed a GrowNYC farmstand site in Queens, NY.
- Opened and closed market.
- Sold and ordered produce.
- Managed and trained staff.
- Wrote weekly reports about market progress and change.
- Participated in managerial meetings.
- Conducted inventory/sales reports with Excel.
- Spreading awareness and education about GrowNYC's work.
Restaurant Worker
Omnivore
09.2021 - 12.2022
- Greeted customers at front counter to answer questions and input meal orders into POS system.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Prepared and cooked meals according to recipes and customer specifications.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Intern
Cactus Store NY
06.2022 - 08.2022
- Conducted check out for customers.
- Ran errands for managers.
- Kept things clean and organized.
- Took care of plants, eg. watering and potting.
- Opened, sorted and distributed incoming mail and packages.
- Answered phones, provided information and took messages.
Volunteer
Mind Heart Mouth
09.2021 - 12.2021
- Harvested crops for fall at Concordia University's urban farm—addressing food security and sovereignty issues in Montreal
- Responsibilities included: composting, cleaning, planting, pruning, etc.
- Maintained clean, neat, and operational facilities to serve program needs
Environmental Advocate Intern/FieldCanvasser
Clean Water Action
07.2021 - 09.2021
- Spread awareness and education for urgent issues regarding clean water sources in New Jersey, specifically fracking.
- Fundraised approximately $250 per day for CWA.
- Wrote emails to relevant political figures.
- Participated in weekly Clean Water Action briefings.
Education
Bachelor of Arts - Human Environment, Political Science
06.2023
Skills
- Effective Workflow Management
- Time management
- Artistic
- Knowledge in qualitative and quantitative research
- Positive and Constructive Feedback
- Advanced writing skills
- Geographic Information Systems (GIS)
- MS Office Expertise
- Creative Collaboration
Accomplishments
Recent publication in Process: Journal of Multidisciplinary Undergraduate Scholarship.
- 2023, "The Land of In-Between" Process issue 7.3, On Fitting In
Timeline
Runner - Crew Collective And Cafe
05.2023 - 03.2024
Farmstand Manager - GrowNYC
07.2022 - 09.2022
Intern - Cactus Store NY
06.2022 - 08.2022
Restaurant Worker - Omnivore
09.2021 - 12.2022
Volunteer - Mind Heart Mouth
09.2021 - 12.2021
Environmental Advocate Intern/FieldCanvasser - Clean Water Action
07.2021 - 09.2021
Concordia University - Bachelor of Arts, Human Environment, Political Science
Similar Profiles
Silvana PecoraroSilvana Pecoraro
McDonald’s at Crew/Cafe Front of House MemberMcDonald’s at Crew/Cafe Front of House Member
ANTONIA (TARA) VANOANTONIA (TARA) VANO
Breakfast/Lunch Cook at Puk Collective CafeBreakfast/Lunch Cook at Puk Collective Cafe
Jenny Carlton WhiteJenny Carlton White
Handmade Crafts Artist at The Covenant Collective; An Artist CollectiveHandmade Crafts Artist at The Covenant Collective; An Artist Collective