G. Bart DeAngelis
Summary
Experienced sales and customer service professional with 40+ years of leadership and business ownership. Proven ability to build relationships, manage teams, and drive revenue. Skilled in handling high-volume customer interactions, identifying needs, and delivering solutions that improve customer satisfaction and retention.
Overview
46
46
years of professional experience
Work History
Billing & Technical Support Specialist
Conduent (Apple Support)
05.2023 - Current
- Managed high-volume inbound calls to assist customers with billing and technical issues, ensuring timely resolutions
- Assessed customer needs to deliver tailored solutions, enhancing customer satisfaction
- Resolved issues efficiently while fostering a positive customer experience through effective communication
- Provided technical support for Apple products, resolving customer inquiries and issues efficiently.
Owner / Manager
Prestige Products
10.2010 - Current
- Built and managed a $3.5M business with a team of 8 employees
- Directed hiring, training, and development of staff to enhance team capabilities
- Oversaw customer relationships, sales, and daily operations to drive revenue growth
- Managed call center operations to effectively support new and returning customers
Owner / President
Auburn Fruitland Inc.
10.1989 - 12.2010
- Owned and operated retail and wholesale business, driving revenue growth through strategic product selection
- Established lasting partnerships with clients with major clients, enhancing customer loyalty and retention
- Led team of 16 employees, overseeing daily operations to ensure efficient workflow and meet customer needs
Owner
B & B Home Improvements
05.1986 - 10.1989
- Managed day-to-day business operations.
- Generated sales by consulting with customers to identify needs
- Managed team operations and fostered strong client relationships
- Led team in executing home renovation projects, ensuring quality craftsmanship and customer satisfaction.
Deli Manager
Tom’s Market
06.1980 - 05.1986
- Led a team of 12 employees and exceeded sales goals
- Oversaw inventory management processes, vendors, and daily operations
- Directed daily operations of deli department, ensuring adherence to quality and safety standards.
- Trained staff on food handling practices, enhancing team competency and service efficiency.
Education
Diploma - Honors
Johnston Senior High School
JohnstonSkills
- Customer Support
- Problem Solving
- Technical Communication
- Sales & Customer Engagement
- Billing procedures
- Phone Communication
- Relationship Building
- Leadership & Team Management
Timeline
Billing & Technical Support Specialist
Conduent (Apple Support)
05.2023 - Current
Owner / Manager
Prestige Products
10.2010 - Current
Owner / President
Auburn Fruitland Inc.
10.1989 - 12.2010
Owner
B & B Home Improvements
05.1986 - 10.1989
Deli Manager
Tom’s Market
06.1980 - 05.1986
Diploma - Honors
Johnston Senior High School