Arturo Davila
Salinas,CA
Summary
Adept at fostering client relationships and excelling in problem-solving, I significantly contributed to Wells Fargo by enhancing customer trust and satisfaction. My experience spans heavy equipment operation to sales, where I consistently met targets. Skilled in both customer service and technical tasks, my career is marked by achievements in improving operational efficiency and client loyalty.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Plumber
Community Plumbing
08.2022 - 10.2024
- Repaired plumbing systems, components, and equipment.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Measured, threaded, and cut materials to correct angles.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Complied with state plumbing codes throughout duration of each project.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
- Eliminated risks by correctly identifying potential safety hazards.
- Filled pipe systems with water and air to determine location of leaks.
- Ensured safety compliance during all projects, adhering to strict industry regulations and guidelines.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
Construction Worker
RJS Associates
09.2019 - 08.2022
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Operated power equipment to move materials and promote job efficiency.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Assisted with successful, time-sensitive renovations of various structures.
- Collaborated with architects and engineers to resolve unforeseen issues, maintaining project momentum.
- Coordinated with subcontractors to ensure quality standards, achieving high levels of client satisfaction.
- Inspected work for compliance with applicable regulations and job specifications.
- Operated forklifts and boom lifts to complete various tasks.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Helped with erecting scaffolding and ladders.
- Inspected tools and equipment to maintain safety and efficiency.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Followed instructions and safety protocols while operating machinery and equipment.
- Managed safe and efficient use of tools and equipment on construction sites.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Loaded and unloaded materials onto trucks and trailers.
- Used variety of hand and power tools to complete tasks.
Personal Banker
Wells Fargo
07.2017 - 09.2019
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Collaborated with branch team members to achieve monthly sales targets and improve overall performance.
- Resolved client disputes with empathy and efficiency, restoring confidence in banking services.
Sales Associate
Gold Star Buick Gmc
02.2011 - 05.2017
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Medical Assistant Intern
Natividad Hospital
04.2010 - 01.2011
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Streamlined check-in process by verifying patient information and promptly updating electronic health records.
- Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
Education
No Degree - General Studies
Cabrillo College
Aptos, CAAdministration Medical Assistent. - Health Administration
CET
Watsonville, CA03-2010
High School Diploma -
Aptos High School
Aptos, CA06-1999
Skills
- Customer relationship building
- Attention to detail
- [Product or service] sales
- Fraud prevention
- Cross-selling and upselling
- Professional appearance
- Problem-solving
- Heavy equipment operation
- OSHA
- Hand and power tool operation
- Gas line handling
- Air and water piping
Certification
- First Aid Certification
- ServSafe Food Handler's Certification
- CPR/AED Certification
- Forklift Certification
- OSHA 10 Hour Constructions Safety and Health
- ATSSA Certified Flagler
- Work Zone safety/ Traffic Control
- Confined Space Orientation
- Oxy-Acetylene Torch Cutting Techniques
- Qualified Rigger and Qualified Signal Person
- Aerial Work Platform - Boom and SCissor Lift Operation and safety.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Plumber
Community Plumbing
08.2022 - 10.2024
Construction Worker
RJS Associates
09.2019 - 08.2022
Personal Banker
Wells Fargo
07.2017 - 09.2019
Sales Associate
Gold Star Buick Gmc
02.2011 - 05.2017
Medical Assistant Intern
Natividad Hospital
04.2010 - 01.2011
No Degree - General Studies
Cabrillo College
Administration Medical Assistent. - Health Administration
CET
High School Diploma -
Aptos High School
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