Gina Timmons
Daytona Beach
Summary
Accomplished leader with a proven track record at Palm Paints & U-haul, enhancing customer satisfaction and streamlining operations. Documentation and recordkeeping, alongside exceptional organizational skills. Skilled in bookkeeping, day to day office operations and customer service, ensuring a professional and efficient environment.
Overview
17
17
years of professional experience
Work History
Manager
Palm Paints & U-haul
07.2007 - 05.2018
- Managed a fast-paced working environment while running a paint hardware store and U-haul.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Scheduled reservations and appointments.
- Bookkeeping
- Records
- Finances
- Taxes
- Daily Quickbooks POS
- Customer Service
- Managed inventory control & ordering, cash control, and store opening and closing procedures.
- Accounts receivable and payable tasks, reconciling accounts and processing payments.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Vacation Rental Property Manager
WERO LLC
02.2011 - 06.2024
- Provided exceptional customer service through clear communication channels such as email, phone calls, or in-person meetings when necessary.
- Weekly client check-in and out
- Managed weekly pool services, house-cleaners, emergency repairs
- Assisted guests in planning their vacations by providing personalized recommendations, ensuring memorable and enjoyable stays.
- Improved overall guest experience by addressing concerns promptly and professionally, ensuring positive reviews and repeat bookings.
- Developed strong relationships with local vendors to secure competitive pricing on maintenance and repair services.
Owner
Palm Paint & U-Haul
06.2018 - 09.2023
- Day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Over 10 years in a fast-paced working environment running a paint hardware store and U-haul.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Scheduled reservations and appointments.
- Bookkeeping
- Records
- Finances
- Taxes
- Daily Quickbooks POS
- Customer Service
- Managed inventory control & ordering, cash control, and store opening and closing procedures.
- Accounts receivable and payable tasks, reconciling accounts and processing payments.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Owner
ReRes Resale
02.2018 - Current
- E-Commerce resale
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
Director of Communications
Daytona Beach Navy League of the United States
05.2021 - Current
- Negotiated partnerships with event organizers to secure strategic speaking opportunities for company leaders, strengthening industry credibility.
- Spearheaded rebranding initiative, aligning visual identity with company values and strategic direction.
- Generated public interest by coordinating thought leadership initiatives and securing speaking engagements for key executives.
- Implemented data-driven processes to track ROI on all communication efforts, enabling continuous improvement of tactics.
- Oversaw agency relationships, managing budgets and ensuring timely delivery of services on large-scale projects.
- Fundraising
- Sponsorships
- Donor communication
Education
Associate of Arts - Business Management
Daytona State College
Daytona Beach, FL11-2015
High School Diploma -
Seabreeze
Daytona Beach, FL05-2008
Skills
- Documentation abilities
- Office duties
- Receptionist duties
- Document Verification
- Recordkeeping skills
- Notarial Acts
- Telephone skills
- Organization skills
- Data Entry
- Customer/Client relations
- POS system
- Scheduling appointments
- Office Administration
- File Management
Timeline
Director of Communications
Daytona Beach Navy League of the United States
05.2021 - Current
Owner
Palm Paint & U-Haul
06.2018 - 09.2023
Owner
ReRes Resale
02.2018 - Current
Vacation Rental Property Manager
WERO LLC
02.2011 - 06.2024
Manager
Palm Paints & U-haul
07.2007 - 05.2018
Associate of Arts - Business Management
Daytona State College
High School Diploma -
Seabreeze
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