Gabby Ahl
Jupiter,US
Summary
Dynamic professional skilled in fostering positive customer experiences through exceptional client communication and in-depth product knowledge. A diverse background in retail management, inventory control, and team collaboration drives a commitment to operational excellence. Proficient in POS systems with a strong attention to detail, consistently achieving results that enhance customer loyalty and improve team efficiency. Passionate about creating an engaging environment that exceeds customer expectations.
Overview
5
5
years of professional experience
Work History
Store Manager
Sally Beauty
12.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Beauty Advisor
Sally Beauty
10.2023 - Current
- Demonstrated excellent communication skills to build relationships with clients.
- Provided exceptional customer service and assisted customers with product selection.
- Developed and maintained strong relationships with clients to promote loyalty.
- Advised customers on latest and newest beauty products upon arrival.
- Conducted in-depth consultations with customers to assess their needs and preferences.
- Collaborated effectively with colleagues from diverse backgrounds in order to achieve common goals.
- Attended meetings to learn about new beauty products and trends.
- Took inventory or examined merchandise to identify items needing reordering or replenishment.
- Placed special orders, submitted online orders, or contacted other stores to find desired items.
Barista
Starbucks
11.2020 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Shift Supervisor
Starbucks
04.2022 - 10.2022
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Monitored staff performance to ensure quality standards were met.
Education
GED -
Jupiter High School
Jupiter, FL01-2022
Skills
- POS Systems
- Opening and Closing Duties
- Cash Handling
- Positive and Professional
- Team Player
- Inventory Management
- Solid Problem Solver
- Speedy and Efficient
- Product Displays
- New Hire Training
- Multitasking Abilities
- Attention to Detail
- Inventory management
- Shift scheduling
- Employee training
- Team building and leadership
- Policies and procedures
- Store displays
- Strategic thinker
Timeline
Store Manager
Sally Beauty
12.2024 - Current
Beauty Advisor
Sally Beauty
10.2023 - Current
Shift Supervisor
Starbucks
04.2022 - 10.2022
Barista
Starbucks
11.2020 - Current
GED -
Jupiter High School
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