Gabriella Godfrey
Elizabeth City,NC
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Manager
East Coast Abatement Co., Inc
02.2019 - Current
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Evaluated employee records and productivity and submitted evaluation reports.
- Delivered performance reviews, recommending additional training or advancements.
- Maintained professional demeanor by staying calm when addressing unhappy or angry employees.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Served as primary point of contact for employee benefits inquiries, resolving issues promptly and accurately.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Human Resource Manager/Payroll Specialist
East Coast Abatement Co., Inc
07.2018 - 02.2019
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Processed payroll for employees and reported payroll taxes for organization.
- Ran various payroll reports to review current payroll for accuracy.
- Prepared payroll by calculating pay, distributing checks, and maintaining payroll records.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Dock Manager
Adams Publishing Group
05.2016 - 08.2018
- As a dock manager, I deal with and handle all of the distribution portion of the companies’ newspaper
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Loaded vehicles and properly secured items to prevent damage during transportation.
- Performed pre-shift and post-shift inspections of dock equipment.
- Communicated and coordinated with shipping departments to verify operational peak performance.
- Maintained compliance with all regulatory requirements pertaining to shipping, transportation, and environmental concerns on the dock area.
- Developed strong relationships with customers, resolving any issues promptly and professionally to maintain satisfaction levels.
Education
Business Administration Certificate
College of The Albemarle
Elizabeth City, NC05.2024
Bachelor of Science -
Old Dominion University
12.2019
Skills
- Clear oral/written communication
- Account Reconciliation
- Staff Management
- Performance Improvement
- Human Resources
- Conflict Management
- Staff hiring
- Employee Training
Certification
- Business Ethics- Advanced: Ethical Leadership
- Active Shooter Awareness
- CPR Trainer
- Terminating Employees- The Process
- Workplace Ethics for Supervisors
- Handling Employee Complaints
- Worker's Compensations- What Supervisors Need to Know
- Essential HR: For Those Who Recently Assumed HR Duties
Timeline
Office Manager
East Coast Abatement Co., Inc
02.2019 - Current
Human Resource Manager/Payroll Specialist
East Coast Abatement Co., Inc
07.2018 - 02.2019
Dock Manager
Adams Publishing Group
05.2016 - 08.2018
Business Administration Certificate
College of The Albemarle
Bachelor of Science -
Old Dominion University
- Business Ethics- Advanced: Ethical Leadership
- Active Shooter Awareness
- CPR Trainer
- Terminating Employees- The Process
- Workplace Ethics for Supervisors
- Handling Employee Complaints
- Worker's Compensations- What Supervisors Need to Know
- Essential HR: For Those Who Recently Assumed HR Duties
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