Gabby Core
Healdsburg,CA
Summary
Dynamic hospitality leader with over six years of experience in public-facing roles, specializing in driving high-performance teams and optimizing restaurant operations to deliver exceptional guest experiences. Recognized for navigating diverse challenges with professionalism and a guest-first mindset, consistently fostering a positive and engaging environment. Proven track record in team development, inventory and cost control, and innovative bar and wine programming enhances operational effectiveness. As a Certified Level 1 Sommelier actively pursuing Level 2 through the Court of Master Sommeliers, brings a keen eye for operational efficiency and an unwavering commitment to service excellence.
Overview
5
5
years of professional experience
Work History
Front of House Employee
The Matheson
07.2025 - Current
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
Restaurant Floor and Beverage Lead
BLDG 5
12.2024 - 06.2025
- Spearheaded a cultural shift in a high-volume, globally inspired restaurant, fostering a team-focused, hospitality-driven environment.
- Strategically reduced wine cost from 36% to 22-25% while maintaining excellence in selection and service.
- Set service standards and mentored staff as a key floor leader to elevate performance and guest satisfaction.
Front of House Manager
Restaurant 1796
05.2024 - 12.2024
- Supervised front-of-house operations to ensure exceptional guest experiences.
- Designed seasonal wine and cocktail menus; utilized Level One Sommelier training to elevate beverage service.
- Conduct inventory management and cost analysis to improve margins and reduce waste.
- Trained and mentored staff in service standards and operational procedures, promoting collaboration and consistent excellence.
Assistant Service Director
Restaurant 1796
06.2023 - 05.2024
- Supervised a team of servers in delivering elevated hospitality and consistent service excellence.
- Designed and implemented staff training focused on wine knowledge and culinary understanding.
- Set professional standards and modeled best practices in service and communication.
Server
Restaurant 1796
01.2021 - 05.2023
- Provided attentive, knowledgeable service, contributing to a positive and personalized guest experience.
- Coordinated closely with kitchen staff to ensure timely and accurate delivery of orders.
- Handled guest concerns with professionalism and a focus on satisfaction.
Education
Bachelor of Science - Integrative Biology
Southeastern Louisiana University
Hammond, LA05.2022
Skills
- Interpersonal Skills
- Motivational Leadership
- Strong Work Ethic
- Conflict Resolution
- Problem-Solving
- Budget Management
- Attention to Detail
- Reservation and Seating Management
Timeline
Front of House Employee
The Matheson
07.2025 - Current
Restaurant Floor and Beverage Lead
BLDG 5
12.2024 - 06.2025
Front of House Manager
Restaurant 1796
05.2024 - 12.2024
Assistant Service Director
Restaurant 1796
06.2023 - 05.2024
Server
Restaurant 1796
01.2021 - 05.2023
Bachelor of Science - Integrative Biology
Southeastern Louisiana University