Summary
Overview
Work History
Education
Skills
Timeline
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Gabrielle Endres

Menomonee Falls,WI

Summary

Accomplished Technical Donor Specialist at Versiti Blood Center, adept in team management and vein puncture techniques. Demonstrated excellence in leading efficient shifts, mentoring staff, and ensuring quality control. Attention to detail and conflict resolution, significantly enhancing donor experience and operational efficiency. Reflecting continuous learning, embodying a blend of technical proficiency and leadership skills.

Overview

8
8
years of professional experience

Work History

Technical Donor Specialist

Versiti Blood Center
04.2022 - Current
  • Prepares site of opening & performs QC, troubleshoots and adjusts accordingly.
  • Run shifts smoothly and efficiently.
  • Prepare team members for shift.
  • Performs donor screening.
  • Performs phlebotomy, whole blood, Alyx and Trima.
  • Trains and mentors team members in all aspects of their roles.
  • Leads donor collection team, redirects issues and problems that arise; provide feedback and follow through with team members and supervisors.
  • Prepares and packs units for transport.
  • Follow SOP’s
  • Efficiently managed multiple tasks simultaneously while maintaining attention to detail.
  • Exhibited excellent customer service skills when responding to donor inquiries or concerns.

Kitchen Staff Member

Oconomowoc Golf Club
03.2020 - 11.2021
  • Cut various foods, such as fruits, and vegetables, to prepare for cooking and serving.
  • Demonstrated ability to effectively operate kitchen equipment and maintain cleanliness of work areas.
  • Prepared variety of foods, such as meats, vegetables, and desserts according to customers’ orders, supervisors’ instructions and approved procedures.
  • Set up workstation with all needed ingredients and cooking utensils and equipment.
  • Helped with setting up and breaking down of the kitchen each day.

Manager

Noodles and Company
11.2018 - 02.2021
  • Directed a team of 4 to 6 crew members to provide outstanding service to customers
  • Ran shifts smoothly and
  • Prepared food for morning/night shifts
  • Operated cash register, handle money and give correct change.
  • Estimated food and beverage consumption to determine purchasing requirements.
  • Weighed or measured ingredients.
  • Expertise in the safe handling and storage of food products, including proper sanitation procedures.
  • Successfully trained new kitchen staff on all aspects of their job duties.

Cashier

Pick n’ Save
11.2017 - 09.2018
  • Delivered exceptional customer service at all points of contact.
  • Used POS system to complete purchases for customers.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Helped restock shelves when necessary to maintain an organized display area.
  • Return unwanted items back on the shelves
  • Assisted with closing duties such as counting money and reconciling receipts

Education

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Waukesha County Technical College
08.2019

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Menomonee Falls High School
Menomonee Falls, WI
06.2019

Skills

  • Team management
  • CPR certification
  • Vein puncture techniques
  • Equipment sterilization
  • Biohazard disposal
  • Data entry proficiency
  • Continuous learning
  • Attention to detail
  • Conflict resolution
  • Blood collection
  • Computer literacy
  • Donor screening
  • Quality control procedures
  • Patient confidentiality
  • Staff Training

Timeline

Technical Donor Specialist

Versiti Blood Center
04.2022 - Current

Kitchen Staff Member

Oconomowoc Golf Club
03.2020 - 11.2021

Manager

Noodles and Company
11.2018 - 02.2021

Cashier

Pick n’ Save
11.2017 - 09.2018

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Waukesha County Technical College

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Menomonee Falls High School

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Gabrielle Endres