Gabby Hanley
Boston,MA
Summary
Accomplished Sales Manager with a proven track record at Cerebral Tax Advisors, excelling in client relationship building and strategic planning. Leveraged CRM software expertise and exceptional communication skills to surpass sales goals and mentor teams for peak performance. Achieved top customer satisfaction scores, demonstrating both leadership and sales acumen.
Overview
17
17
years of professional experience
Work History
Sales Manager
Cerebral Tax Advisors
Boston, MA
06.2023 - Current
- Lead and manage a team of tax professionals focused on delivering comprehensive tax solutions to individual and business clients.
- Develop and implement sales strategies to meet revenue and client acquisition goals
- Train and mentor sales team members to improve performance and achieve monthly and quarterly KPIs
- Collaborate with other departments to ensure smooth client onboarding and tax advisory services
- Utilize HubSpot CRM to track leads, manage client relationships, and streamline sales processes
- Drive business growth through proactive client outreach, relationship-building, and targeted marketing initiatives
Real Estate Broker
GCH Realty
Boston, MA
12.2020 - 05.2023
- Managed a portfolio of 650+ rental listings while generating leads and new listings for agents
- Oversaw CRM software and internal tools for sales and payroll to streamline office operations
- Scheduled property showings and coordinated all aspects of client interactions
- Negotiated favorable terms for clients and closed deals in a timely manner
- Fostered long-term client relationships through consistent follow-up and exceptional service
Regional Sales Manager
OpSec Security
Boston, MA
12.2010 - 11.2020
- Collaborated with senior and brand executives at corporations, agencies, and associations to develop and maintain brand protection programs
- Utilized cutting-edge technologies such as holograms, security foils, and digital tools to enhance client security
- Attended trade shows, conferences, and seminars to promote services and expand brand presence
- Exceeded sales goals consistently through effective cross-selling and leveraging Salesforce
Sales and Leasing Consultant
Herb Chambers BMW/MINI/AUDI
Boston, MA
01.2008 - 12.2010
- Delivered high-level customer service, resulting in one of the highest Customer Satisfaction Index scores in a competitive marketplace
- Consistently exceeded monthly sales quotas and maintained a high gross profitability
- Used in-depth product knowledge and rapport-building techniques to close sales and retain clients
- Contributed to aftersales revenue by emphasizing the value of extended warranties and services
Skills
- Sales Leadership & Team Management
- Strategic Planning & Execution
- CRM & Operations Software (HubSpot, Salesforce, etc)
- Client Relationship Building & Retention
- Contract Negotiation & Vendor Management
- Excellent Verbal & Written Communication
- People Management & Staff Development
- Hiring, Training, & Retention
- Notary Public
Timeline
Sales Manager
Cerebral Tax Advisors
06.2023 - Current
Real Estate Broker
GCH Realty
12.2020 - 05.2023
Regional Sales Manager
OpSec Security
12.2010 - 11.2020
Sales and Leasing Consultant
Herb Chambers BMW/MINI/AUDI
01.2008 - 12.2010
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