Gabby Mares
Whittier,CA
Summary
Experienced bilingual customer service representative proficient in English and Spanish with a strong background in assisting customers effectively. Additionally, served as a diversity and inclusion curriculum team leader, fostering an inclusive environment and promoting cultural understanding. Passionate about community engagement and fostering strong connections through club involvement.
Overview
8
8
years of professional experience
Work History
Diversity and Inclusion Curriculum Team Leader
Gender Equity Center
09.2023 - Current
- Developed comprehensive training materials, leading to more inclusive workplace environment.
- Collaborated with other organizational leaders to align diversity goals with overall business objectives.
- Contributed to campus engagement efforts by strategically posting flyers across campus and on bulletin boards approximately 30 flyers , while actively promoting our events to maximize visibility and attendance.
Food Truck Administered
Combo King
01.2016 - 08.2023
- Greeted customers over 100 per day, answered menu questions and responded to complaints.
- Increased customer satisfaction by 90% providing efficient and friendly service in fast-paced food truck environment.
- Accepted orders and packed food for takeout and delivery.
- Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
- Managed financial aspects of food truck operations including budgeting expenses, tracking sales data, and submitting daily cash deposits accurately.
Retail Assistant
Del Amo Swap Meet
07.2022 - 08.2022
- Communicated with customers approximately 100 per day, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor of Arts - Business Administration / Minor in Spanish
Whittier College
Whittier, CA05.2027
Skills
- Computer: Microsoft Office, Google Suite Canvas
- Language: Fluent in Spanish
- Strong Interpersonal skill
- Inclusive leadership
Timeline
Diversity and Inclusion Curriculum Team Leader
Gender Equity Center
09.2023 - Current
Retail Assistant
Del Amo Swap Meet
07.2022 - 08.2022
Food Truck Administered
Combo King
01.2016 - 08.2023
Bachelor of Arts - Business Administration / Minor in Spanish
Whittier College
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