Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriella Reid

Carrollton,GA

Summary

Experienced with providing compassionate care and support to residents in assisted living environments. Utilizes effective communication and caregiving skills to ensure residents' wellbeing and comfort. Track record of adapting to residents' needs and maintaining safe, supportive living environment.

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

4
4
years of professional experience

Work History

Server

Chicken Salad Chick
01.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Front End Supervisor

Marshalls
10.2021 - 05.2024
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Monitored cash drawers in 6 checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
  • Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
  • Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Collaborated with store management to develop strategies for improving overall store performance and customer satisfaction.

Education

EMT/Paramedic/Firefighting - Emergency Medicine

RC Health Services
Austell, GA
04-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Basic life support
  • Geriatric emergency care
  • Multitasking and organization
  • Compassionate care
  • Emergency medical care
  • Airway management
  • Scene safety
  • Diabetic emergencies
  • Patient stabilization

Timeline

Server

Chicken Salad Chick
01.2025 - Current

Front End Supervisor

Marshalls
10.2021 - 05.2024

EMT/Paramedic/Firefighting - Emergency Medicine

RC Health Services

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