Gabriella Rucker
Clermont
Summary
Dynamic professional with a strong background in customer service and hospitality. Proven ability to enhance guest experiences through effective problem-solving and teamwork. Skilled in cash handling and multitasking, consistently delivering exceptional service in fast-paced environments. Committed to fostering positive relationships with clients and colleagues alike.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Team Member
Chic-Fil-A
10.2024 - Current
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Maintained cleanliness and organization of work area to enhance overall efficiency.
- Collaborated with colleagues to ensure smooth workflow during peak hours, optimizing service speed.
- Learned and implemented safety procedures, contributing to a secure work environment.
- Engaged with customers to promote menu items, enhancing guest experience and satisfaction.
- Worked front counter, drive-thru and other areas. Took orders, prepared meals, and collected payments.
Private Nanny
Private Employers
01.2021 - Current
- Developed and implemented daily routines to promote children's development and independence.
- Ensured a safe and nurturing environment through proactive supervision and risk assessment.
- Organized age-appropriate outings that encouraged social interaction and physical activity.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
Head Hostess
Millers Ale House Bar and Grill
07.2024 - 01.2025
- Managed guest seating arrangements to optimize flow and enhance dining experience.
- Provided exceptional customer service, addressing guest inquiries and concerns promptly.
- Trained new host staff on operational procedures and customer service standards.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
Model
Everything Formal Model Management
01.2021 - 10.2023
- Demonstrated professionalism in high-pressure environments, maintaining composure during live events.
- Engaged in fittings and adjustments, ensuring optimal presentation of garments on models.
- Demonstrated commitment to maintaining a healthy lifestyle, ensuring peak physical condition was maintained for each booking.
- Showcased garments effectively on various platforms, highlighting unique features and designs that set them apart from competitors.
Education
Cosmetology Certification -
West Orange Technical College
Ocoee, FL08-2026
High School Diploma -
Lake Minneola High School
Minneola, FL05-2024
Skills
- Multitasking and organization
- Customer service
- Time management
- Customer engagement
- Cash handling
- Problem-solving
- Food handling
- Teamwork and collaboration
Certification
- First Aid/CPR Certified
Timeline
Crew Team Member
Chic-Fil-A
10.2024 - Current
Head Hostess
Millers Ale House Bar and Grill
07.2024 - 01.2025
Private Nanny
Private Employers
01.2021 - Current
Model
Everything Formal Model Management
01.2021 - 10.2023
Cosmetology Certification -
West Orange Technical College
High School Diploma -
Lake Minneola High School