Gabriel Jorgensen
Sioux Falls,SD
Summary
My name is Gabriel Jorgensen, and I am an outgoing and extroverted individual looking for my next career challenge. I have years of experience in customer service, including property management, insurance, and retail, as well as adapting and growing in those fields. I am looking to expand my career path and open up explore other avenues to continue building my skill set. I am driven, open-minded, and love learning new things every day that can help me better myself, and I am confident in my ability to conquer any task put in front of me.
Overview
16
16
years of professional experience
Work History
Member Experience Consultant
Black Hills Federal Credit Union
05.2025 - 02.2026
- Served as primary point of contact for incoming members at concierge desk. Assisted members with ITMS, card services, and account maintenance tasks. Facilitated opening of new memberships to enhance member engagement. Ensured all visitors received prompt assistance or direction to appropriate staff. Processed business deposits and teller transactions efficiently. Collaborated with team to monitor vault transactions for accuracy and security. Managed daily operations to uphold high service standards at credit union.
Claims Adjuster
Progressive Insurance
10.2024 - 02.2025
- Assisted customers involved in auto accidents with their insurance claims. Facilitated a high volume of calls and customer needs, used company software to assist customers, all while maintaining a level of outstanding customer service, following legal insurance standards and practices, and ensuring customer satisfaction.
Property Manager
Lloyd Companies
06.2019 - 08.2024
- Managed a townhome community of 152 units for Lloyd Companies, toured with and assisted prospective residents with applying, maintained relationships with vendors and residents, processed invoices, oversaw property financials, and more. This position required a specialization in customer service, working with a team, and supporting that team daily. I wore many hats as a property manager and am looking to utilize those skills in the next career path I take.
Asst. Mgr / HBC Mgr / Caribou Coffee Mgr
Hy-Vee
08.2010 - 06.2019
- Worked at three different stores for nearly 10 years and excelled in many positions, including management, department head, and customer service representative. I have vast experience in customer service, training individuals, being a team player, and maintaining many different tasks simultaneously.
Education
Bachelor of Science - English
University of South Dakota
12-2012
High School Diploma - undefined
Lennox High School
05-2008
Skills
- People Person
- Excellent Multi-Tasker
- Adaptable and Fast Learner
- Energetic Leader
- Computer Savvy
- Problem Solver
- Perform Well Under Stress
- Excellent Customer Service
Timeline
Member Experience Consultant
Black Hills Federal Credit Union
05.2025 - 02.2026
Claims Adjuster
Progressive Insurance
10.2024 - 02.2025
Property Manager
Lloyd Companies
06.2019 - 08.2024
Asst. Mgr / HBC Mgr / Caribou Coffee Mgr
Hy-Vee
08.2010 - 06.2019
High School Diploma - undefined
Lennox High School
Bachelor of Science - English
University of South Dakota