Gabriel Mourning
Derby
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Part-Time Clerk
QuikTrip
12.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service Representative
Equity Bank
06.2024 - 12.2024
- Identified and resolved discrepancies and errors in customer accounts.
- Met customer call guidelines for service levels, handle time and productivity.
- Educated customers about billing, payment processing and support policies and procedures.
Grocery Bagger
Mize's Thriftway
09.2022 - 08.2023
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Removed trash, swept, and mopped floors for professional appearance.
- Returned unwanted merchandise and retrieved specially requested products.
Education
No Degree - Accounting
Wichita State University
Wichita, KSSkills
- Product restocking
- Drawer balancing
- Cash handling expertise
- Account updating
- Complaint resolution
- Product facing
- Cardboard recycling
Timeline
Part-Time Clerk
QuikTrip
12.2024 - Current
Customer Service Representative
Equity Bank
06.2024 - 12.2024
Grocery Bagger
Mize's Thriftway
09.2022 - 08.2023
No Degree - Accounting
Wichita State University
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