GABE SENNETT
Sales Associate
Scottsdale,AZ
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Order Management Specialist
Carlisle Fluid Technologies
Scottsdale, AZ
08.2022 - Current
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
- Maintained knowledge of new product offerings and changes for order provisioning processes.
- Interfaced with sales, operations and functional groups to facilitate order flow and meet processing metrics.
- Liaised with management to resolve complex order issues and problems to maximize customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Fielded 25-30 incoming calls daily and addressed order questions and concerns to serve customer needs
- Processed and submitted 25 orders for product daily and expedited delivery to maintain customer satisfaction
- Navigated through 3 systems to build, track and monitor orders
- Researched and addressed customer inquiries, questions and issues within 1 business days to promote optimal customer service
Assistant Fitness Manager
EōS Fitness
Scottsdale, AZ
04.2022 - 08.2022
- Build relationships with members while selling training packages and develop team of trainers
- Troubleshoot and provide tech support on exercise equipment issues and other office and facility equipment
- Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Successfully sold personal training packages averaging $10,000 in sales per month.
- Met or exceeded monthly revenue and training goals.
- Coordinated marketing efforts to promote fitness and wellness programs.
- Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
- Inputted all personal training inquires in tracking software, followed up with members.
- Monitored and evaluated program performance to determine value and quality.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Personal Trainer
EōS Fitness
Scottsdale, AZ
02.2022 - 04.2022
- Created comprehensive fitness programs tailored to needs and goals of each individual.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Motivated participants through one-on-one instruction and positive feedback.
- Assisted with marketing and promoting of classes and services.
- Utilized effective record-keeping system for tracking customer information.
- Collaborated with other fitness professionals to develop and implement new programs.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
Sales Associate
Rare Earth Gallery
Cave Creek, AZ
03.2019 - 02.2022
- Sold raw and polished crystals, rock specimens, jewelry, and home accessories
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Bachelor of Science - Kinesiology, Biomechanics, Anatomy, And Physiology
KINESIOLOGY, Arizona State University
Phoenix, AZ 05.2020 - 05.2020
Orthopedic Medical Device - Sales & Product Education
MEDICAL SALES COLLEGE
Phoenix, AZ 11.2020 - 11.2022
Skills
Interpersonal communication skills
undefinedTimeline
Order Management Specialist
Carlisle Fluid Technologies
08.2022 - Current
Assistant Fitness Manager
EōS Fitness
04.2022 - 08.2022
Personal Trainer
EōS Fitness
02.2022 - 04.2022
Orthopedic Medical Device - Sales & Product Education
MEDICAL SALES COLLEGE
11.2020 - 11.2022
Bachelor of Science - Kinesiology, Biomechanics, Anatomy, And Physiology
KINESIOLOGY, Arizona State University
05.2020 - 05.2020
Sales Associate
Rare Earth Gallery
03.2019 - 02.2022
Similar Profiles
Ashley OlsonAshley Olson
Supply Chain Specialist at Carlisle Fluid TechnologiesSupply Chain Specialist at Carlisle Fluid Technologies
Omar MontielOmar Montiel
Technical Sales Specialist at Carlisle Fluid TechnologiesTechnical Sales Specialist at Carlisle Fluid Technologies
Kent McCarthyKent McCarthy
Financial Assistant/AR Specialist at Carlisle Fluid TechnologyFinancial Assistant/AR Specialist at Carlisle Fluid Technology