Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Sales Intern
Nutrien
05.2023 - 08.2023
Analyzed customer feedback and identified areas for improvement.
Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
Addressed customer queries and complaints with prompt and professional responses.
Participated in sales meetings and presentations to gain knowledge and insight.
Supervisor
UMN Rec. & Wellness Center
12.2022 - 05.2023
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Achieved results by working with staff to meet established targets.
Conducted routine inspections to check quality and compliance with established specifications.
Biological Science Aid
ARS USDA CDL
02.2020 - 09.2020
Calibrated and verified performance of biological laboratory equipment and instrumentation.
Processed laboratory data using various commercial and custom-made computer software programs.
Received and distributed biological samples.
Inspected variety of samples to assess characteristics, assign codes and distribute to personnel.
Education
Bachelor of Science - Food Systems & Sustainable Agriculture
University of Minnesota - Twin Cities
Minneapolis, MN
08.2023
Skills
Records Administration
Customer Seating
Customer Relationship Management
Territory Management
Resume Building
Spreadsheets
Timeline
Sales Intern
Nutrien
05.2023 - 08.2023
Supervisor
UMN Rec. & Wellness Center
12.2022 - 05.2023
Biological Science Aid
ARS USDA CDL
02.2020 - 09.2020
Bachelor of Science - Food Systems & Sustainable Agriculture