Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Lead
Walmart
Eastvale, CA
11.2021 - 04.2022
Coached team members in techniques necessary to complete job tasks.
Trained new team members by relaying information on company procedures and safety requirements.
Worked different stations to provide optimal coverage and meet production goals.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Took on additional job duties during unexpected backlog, resulting in meeting project target date.
Yard Switcher
FedEx Ground
Bloomington, CA
05.2021 - 11.2021
Operated yard truck to move empty and loaded trailers safely throughout yard.
Communicate with management and/or central control to coordinate trailers movements in the yard via EYMS.
Work with FedEx ground contractors to ensure correct trailers are being pulled in/out of the yard.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Completed pre- and post-trip inspections to evaluate functionality determine repair needs.
Package Handler Trainer
FedEx Ground
Bloomington, CA
10.2020 - 05.2021
Provided training to new package handlers in need of additional instructions on unloading and loading techniques
Audit and provide feedback on proper package handling techniques.
Assist in the implementation of new package handling techniques and procedures.
Educated staff on organizational mission and goals to help employees achieve success.
Coached staff on daily performance and conducted evaluations to constructively address concerns.
Package Handler
FedEx Ground
Bloomington, CA
03.2020 - 10.2020
Supported fellow co-workers; maintained a professional rapport.
Maintained a strong team environment supporting self-reliance of others
Demonstrated commitment to the purple promise to make every FedEx experience outstanding.
Assembled, sealed and loaded packages into correct trucks.
Used hand-held scanners and physical logs to accurately track item movements.
Transportation Specialist
Amazon Fulfillment Center
San Bernardino, CA
07.2019 - 02.2020
Operate yard hostlers to move trailers within the yard.
Checked drivers in and out of the yard for drop off and pick-up loads.
Manage cases for loads, (cancellations, recovery loads, late drivers, etc.)
Worked with service providers to resolve issues and correct delays.
Planned and oversaw third-party shipments, managing stakeholder relationships and contracted rates.
Process Assistant
Amazon Fulfillment Center
San Bernardino, CA
01.2017 - 07.2019
Managed daily flow control during operating hours and provided daily volume processed.
Helped support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with upper management.
Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
CNA Assistant
Rialto Post-Acute Care Center
Rialto, CA
08.2016 - 12.2016
Assist with daily living activities such as delivering meals to patients, turning and ambulating patients, as well as extra nourishment between meals.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Cashier
El Pollo Loco
El Monte, CA
06.2015 - 12.2015
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Completed inventory counts and ordered merchandise.
Maintained current knowledge of store promotions and highlighted sales to customers.
Worked closely with shift manager to solve problems and handle customer concerns.
Worked flexible schedule and extra shifts to meet business needs.
Education
Nursing
San Bernardino Valley College
San Bernardino, CA
High School Graduate -
Arroyo Valley High School
San Bernardino, CA
06.2016
Skills
Microsoft Applications (Word, Excel, PowerPoint), Apple Applications (Pages, Numbers, Keynote)
Leadership Communications
Task Monitoring
Certification
Certified Forklift Operator
Languages
American Sign Language
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.