Gabi Hellmann
St. Charles,MO
Summary
Well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Has had outpatient technician experience, but is looking to gain more hands on experience through inpatient care and increase knowledge in the healthcare field. Currently enrolled in a fast paced program taking Graduate level courses while still in Undergraduate school. Expected to receive a bachelor's in Health Science this upcoming May 2026 and continue towards receiving A DPT in December 2028.
Overview
7
7
years of professional experience
Work History
Clerk
Quiktrip
11.2022 - Current
- Processed customer transactions efficiently at point of sale.
- Maintained cleanliness and organization of store area and equipment.
- Collaborated with team members to enhance operational workflows.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Assisted customers with product inquiries and purchases, ensuring positive shopping experiences.
- Assisted in food preparation and inventory management to ensure kitchen efficiency.
- Maintained cleanliness and organization of kitchen areas, adhering to safety protocols.
Tech
Athletic Training & Rehab
06.2023 - 08.2023
- Observed PTs and PTAs treating patients
- Provided support and non-treatment-related activites for patients
- Gained interpersonal communication skills by speaking with patients and creating a friendly environment
- Maintained equipment and ensured cleanliness of therapy areas for optimal patient safety.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Service advisor
Martian Car Wash
09.2021 - 01.2023
- Provided exceptional customer service by addressing inquiries and concerns promptly.
- Coordinated vehicle service schedules, optimizing workflow and minimizing customer wait times.
- Assisted customers in selecting appropriate services tailored to their needs and preferences.
- Mentored new staff on best practices for customer interaction and service delivery.
- Trained new employees on company procedures, ensuring compliance with safety standards.
- Developed strong relationships with customers, fostering loyalty and repeat business.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
- Analyzed sales trends to identify opportunities for product promotion and upselling.
- Operated cleaning equipment to ensure thorough vehicle detailing and presentation.
- Performed thorough interior and exterior cleaning of vehicles using industry-standard tools and products.
- Conducted thorough reviews of transaction data to maintain accuracy and compliance.
- Welcomed customers, creating positive first impressions and enhancing overall experience.
Avalanche Crew Team Member
Bahama Bucks
05.2019 - 09.2021
- Maintained cleanliness and organization of work area to ensure compliance with health standards.
- Trained new staff on proper ice shaving methods and flavor mixing procedures.
- Provided exceptional customer service, handling inquiries and resolving issues promptly to foster loyalty.
- Served food and beverages promptly with focused attention to customer needs.
- Proven ability to learn quickly and adapt to new situations.
Education
No Degree - Health Science-PT Track
Maryville University
St. Louis05-2026
High school Diploma -
Francis Howell Central
St. Charles, Mo06.2022
Skills
- Effective communicator in verbal and written communication
- Customer relationship management
- Collaborative, dedicated team player
- Loyal employee
- Conflict resolution
- Active listener
- Teamwork
- Leadership
- Strong work ethic
- Critical thinking skills
- Event planning and organization
- Friendly, positive attitude
LANGUAGES
English
Some Spanish
Timeline
Tech
Athletic Training & Rehab
06.2023 - 08.2023
Clerk
Quiktrip
11.2022 - Current
Service advisor
Martian Car Wash
09.2021 - 01.2023
Avalanche Crew Team Member
Bahama Bucks
05.2019 - 09.2021
No Degree - Health Science-PT Track
Maryville University
High school Diploma -
Francis Howell Central
School Involvement
- School Mascot
- Participation in school events
- Alternate for RA