Gabi Szmit
Scottsdale,AZ
Summary
Dynamic and dedicated professional with a positive demeanor and CPR certification, recognized for enhancing member experiences at Troon Country Club. Proven ability in customer service and critical thinking, effectively managing inventory and ensuring safety standards, which contributed to a more efficient and welcoming fitness environment.
Overview
4
4
years of professional experience
Work History
Fitness Center Attendant
Troon Country Club
06.2023 - Current
- Enhanced member experience by providing exceptional customer service and maintaining a clean, welcoming fitness center environment.
- Handled administrative tasks such as membership management, billing inquiries, and scheduling appointments efficiently to optimize workflow within the facility.
- Managed inventory of gym supplies, ensuring adequate stock levels for uninterrupted operations while minimizing waste.
- Facilitated smooth transitions between group classes by setting up necessary equipment promptly while maintaining a clean environment.
- Monitored fitness equipment usage to ensure safety and proper functioning, leading to fewer accidents and malfunctions.
- Maintained accurate records of member attendance, equipment maintenance, and incident reports to provide valuable insights for facility improvements.
- Conducted regular facility inspections, identifying areas needing improvement or repair to maintain a safe and efficient workout environment.
Hostess
OHSO Eatery + Distillery
09.2021 - 06.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
Education
Bachelor of Science - Nursing
Arizona State University
Tempe, AZHigh School Diploma -
Horizon High School
Scottsdale, AZ05-2023
Skills
- Positive demeanor
- Health and safety regulations
- CPR certified
- Following directions
- Critical thinking
- Problem-solving
- Time management
- Customer service
- Active listening
Languages
English
Native or Bilingual
Polish
Native or Bilingual
Spanish
Elementary
Timeline
Fitness Center Attendant
Troon Country Club
06.2023 - Current
Hostess
OHSO Eatery + Distillery
09.2021 - 06.2023
Bachelor of Science - Nursing
Arizona State University
High School Diploma -
Horizon High School
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