Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gabielle Trejo

El Paso

Summary

Professional with strong experience in driving operational efficiency and team collaboration. Demonstrates high standards in maintaining workflow, solving problems, and ensuring consistent results. Skilled in coordinating tasks, managing time, and adapting to shifting needs with reliability. Recognized for effective communication, leadership, and commitment to achieving organizational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Shift Leader (Proxy)

Southwest Key Program
08.2022 - 08.2024
  • Ensured the development of staff work schedules and recommend approval or dis-approval of personal leave requests, holiday leave requests, and/or sick leave requests to Program Director or designee.
  • Addressed employee performance issues in a timely manner and maintaining documentation of conversations through the use of memos to the record/conference notes.
  • Conducted intake services to include but not limited to: completing necessary paperwork, providing youth with an overview of the program services and for initial placements of youth in to the shelter.
  • Was responsible for providing basic needs to youth upon arrival to the program (to include but not limited to: meal, clothing, hygiene products, shower and bedroom assignment).
  • Provided Direct Care Services to youth to ensure that ratios and appropriate supervision levels are continuously met as per state and federal requirements.
  • Developed positive rapport with youth while serving as a role model to create a safe and caring environment.
  • Ensured all forms and progress notes (efforts) are properly completed in SWK's web-based program (ETO) to ensure compliance with state and federal requirements.
  • Assisted with the planning and coordination of special educational events (to include but not limited to: spelling bee, science fair), acculturation activities, educational, and recreational outings.
  • Provided vocational courses and curriculum in a subject area approved by vocational lead
  • Assigned NSLP duties to employees and ensure that the Meal Tracking System is used accordingly throughout the assigned shift.
  • Received sick calls from employees for incoming shifts and plan accordingly to ensure ratios are met.
  • Maintained open and consistent communication with the Program Director or designee regarding all

incidents

  • Attended treatment team meetings to report youth process
  • Assisted in handing medication as prescribed by medical

Youth Care Worker

Southwest Key Program
08.2021 - 08.2022
  • Conducted intake services to include but not limited to completing necessary paperwork, providing youth with an overview of the program services and for initial placements of youth into the shelter.
  • Provided basic needs to youth upon arrival to the program (to include but not limited to meal, clothing, hygiene products, shower, and bedroom assignment).
  • Provided Direct Care Services to youth to ensure that ratios and appropriate supervision levels are continuously met as per state and federal requirements.
  • Developed positive rapport with youth while serving as a role model to create a safe and caring
  • Ensured all forms and clients' services are properly completed in SWK's web-based program
    (ETO) to ensure compliance with state and federal requirements.
  • Assisted with the planning and coordination of special educational events (to include but not limited to: spelling bee, science fair), acculturation activities, educational, and recreational outings
  • Provided vocational courses and curriculum in a subject area approved by vocational lead
  • Assisted in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Observed, reported and documented identified behavior patterns and required information that merit documentation such as: Elevated supervision forms, close observations, food logs, sleep logs and bed check logs.
  • Attended all organizational required
  • Attended all required trainings
  • Distributed medication to youth prescribed by medical

Babysitter

Karina Roa
01.2018 - 08.2021
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Helped with homework
  • Transported children to and from school, medical appointments and extra-curricular activities.

Education

No Degree - Social Work

The University of Texas At El Paso
El Paso, TX

Bachelor of Science - Social Work

Walden University
Minneapolis, MN
12-2026

High School Diploma -

Horizon High School
El Paso, TX
05-2019

Skills

  • Customer service focus
  • Workplace safety
  • Employee training
  • Staff motivation
  • Strong leadership
  • Teamwork and collaboration
  • Time management
  • Reliability
  • Fast learner

Certification

  • CPI Certified
  • CPR certified
  • First Aid certified

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assistant Shift Leader (Proxy)

Southwest Key Program
08.2022 - 08.2024

Youth Care Worker

Southwest Key Program
08.2021 - 08.2022

Babysitter

Karina Roa
01.2018 - 08.2021
  • CPI Certified
  • CPR certified
  • First Aid certified

No Degree - Social Work

The University of Texas At El Paso

Bachelor of Science - Social Work

Walden University

High School Diploma -

Horizon High School
Gabielle Trejo